• Responsible and accountable for the development, growth and delivery of national LifeForce training programs• Develop a comprehensive plan for the development and delivery of training programs in accordance with Government, Primary Health Network and other contractual requirements and commercial training • Pursue the implementation and maintenance of best practices, policies and procedures• Effectively promote Wesley Mission’s LifeForce training programs within industry groups and to government departments• Work with Human Resources staff to recruit, interview, select, hire, and employ staff• Provide oversight and direction to the team in accordance with the organisation's policies and procedures• Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities• Lead employees to meet the organisation's expectations for productivity, quality, continuous improvement, and goal accomplishment• Provide effective performance feedback through employee recognition, rewards, and disciplinary action• Pursue service development opportunities and produce funding submissions• Prepare and track program budgets to meet the financial targets set out in the strategic plan• Coordinate the quality assurance, compliance and risk requirements for all Wesley Lifeforce Training programs • Collect, analyse and act on relevant data to demonstrate good practice and continuous improvement of training programs including assessment strategies.• Establish and maintain relevant controls and feedback systems to monitor the operation of the department.• Develop and maintain a positive service culture within team and branch that is reflective of Wesley Mission’s values• Raise the profile of Wesley LifeForce within the communities it services to develop and maintain high levels of recognition and community engagement in the provision of activities.

• Develop and manage marketing and business development strategies to support the growth of the business• Coordinate and implement learning programs in consultation with course directors and over 30 facilitators • Responsible for the operational management of the training centre• Develop and maintain records for funding partners, clients, evaluation, feedback, enrolment and finances• Maintain data collection and management systems to record clinical activities conducted within programs• Provide IT support for clients utilising online learning resources• Develop and implement HR policies and procedures to support the expansion of the business• Support programs by monitoring teaching equipment, printed materials and other resources for learning • Provide administrative support to LearnEM Partnership Directors

Develop training material, support audits, implement and maintain training plans to meet the individuals learning style and level of skills and knowledge, prepare for and document training delivery and assessment procedures and maintain all training records accurately in accordance standards.

A leadership position with the primary role of developing, implementing and managing programs to achieve the National Community Education strategy. Implemented national community awareness campaign, increased community engagement reach by 112% and implemented HR, digital and strategic changes to increase efficiency and relevance. Secured the renewal of three existing sponsors for 3-4 year terms, gained two new program sponsors for 1-3 year terms and wrote and won 5 grants to commence or support new programs.

Facilitate burns prevention, awareness and first aid community education through schools and community groups throughout South Australia.

Deliver training and career development programs for jobseeker’s through use of integrated learning methods; such as coaching, e-learning, and shadowing to support development. Facilitate trainings on leadership and self-development. Responsible for managing a high number of job seekers and supporting them throughout their journey to employment. Implemented a new training model for job seekers to assist Employment Coaches to include self-led training for their clients.

Casual positions within Torrensville Centrelink office and Adelaide Cenrepoint Call Centre assisting with the changeover from manual reporting and contact to digital reporting and contact. Identified a gap for staff and clients and created an instructional pamphlet for use by both.

Strengthen students’ verbal communication, reading comprehension, grammar and writing skills. Developed and executed classroom lessons, assigned relevant coursework, created and administered exams and evaluated student performance.

As part of the People and Culture Operations department to conduct needs analysis and work with subject matter experts to develop customised training programs. Responsible for training and development programs evaluation, administration of learning and development policies and processes and established and delivered training programs across Adelaide and Melbourne. Consulted with a major software installation project which involved training in excess of 450 staff.