Secure new business and increase market share. While uniform sales is the primary focus, we sell linens and facility services to support our growth and increase in demand.

In this job role, I steer overall functions of sales, business development, training, and client management. I monitor locations of active/inactive authorized agents, payment volumes, variations, store visitations, and merchandizing through weekly/monthly reports. I daily resolve conflicts/problems and facilitate agents with technical issues, as well as research market trends and plan changes accordingly. I also respond to service-related phone calls and emails from retail establishments and agents.Prominent Accomplishments:• Headed territory with over 250 specialized retail stores and 150+ multicarrier agents.• Contributed efforts to collect money for NSF incidents.• Optimized sales for agents and company by selling new products to authorized agents proactively.• Pinpointed new opportunities for business and revenue growth and reviewed monthly activities with Agents.• Cultivated new business relationships with existing clients and determined improvement areas to achieve sales quotas.• Troubleshoot retail store issues by using PCs, computer hardware, and standard peripheral devices with a high level of technical aptitude.• Recorded pertinent information accurately in customer relationship management system (CRM).• Kept abreast to articulate differences and benefits of being company's authorized agent rather than a location of another processor.

During this tenure, I delivered feedback to partner locations and solved problems in sales, customer experience, policy, operations, and processes. I prearranged direct sales and consultations for T-Mobile's exclusive premium retail partners throughout region. I also created alliances with business owners, multi-unit managers, and direct reports to develop business strategies, drive sales, and enhance customer experience. I directed partner organizations on ways to organize relevant data while adhering to corporate initiatives. Major Achievements:• Provided #1 spot MOM in South-Central region by surpassing business goals and generating metrics.• Assisted in smooth opening of 15 new locations ranging from Corpus Christi, Texas to Little Rock, Arkansas.• Executed procedures and elevated high company standards to assure ensure exceptional T-Mobile performance metrics across premium retail locations.• Spearheaded multiple store buildouts in diverse counties in a six-month period.• Acquired several new partners in 2017 with one partner consistently growing all metrics month after month.

Functioning as an integral component to daily operations, I oversaw company partnerships with local dealers across the greater Houston area for T-Mobile, Univision, and GoSmart. Hands-on training, mentoring, coaching, and transparent communication of all objectives amplified dealer growth and success. Enacting streamlined processes maximized time and productivity while aiding with achievement of territory goals.Key achievements from this role…~ Procured new partnerships to drive business development while implementing T-Mobile rebranding plans, including execution of Simply Prepaid stores and Exclusive Dealer Consignment Programs.~ Majorly transformed distribution to boost the customer experience and drive sales.

While employed as Senior Indirect Account Manager, I conceived distribution strategies to exceed account objectives. Devising and implementing strategic marketing and public relations campaigns and programs drove sales and garnered customer satisfaction. Collaborating with indirect distribution partners enabled me to effectively develop, measure, and manage business plans. Creating and conducting comprehensive dealer partner trainings to ensured adherence to all standards. Additionally, I supervised Indirect Service Specialists while maintaining collateral and training for each dealer location.Key accomplishments from this role include…~ Improved the overall customer and sales experience by terminating and replacing a large percent of distributions.~ Successfully drove business development by scouting and procuring new partnerships.~ Prompted and enabled Sales Team to cultivate relationships with the local retail Sales Team and Dealer Principals.~ Recipient of the 2008 Leaps & Bounds Award for outstanding company contributions.

As Jump Mobile Launch Team Manager, I directed and executed the launch of Cricket’s inaugural prepaid product across new markets within 60-90 days of Cricket Core unveiling. During this role I was tasked with generating strategic roll-out plans and establishing solid relationships with dealers.Selected contributions from this position…~ Secured strategically-located master dealers and major points of distribution for prepaid product.~ Established master dealer compensation plans across six markets.

During my time at DBS Communications, I spearheaded all aspects of market strategy, planning, and execution of sales objectives across the San Antonio market. Tactically recruiting new business partners and negotiating contracts developed new sales outlets.Major achievements from this position include…~ Formally received the 2004 Heart of the Warrior Sales Award for transforming assigned market from the lowest performing to the top market nationwide.~ Created and delivered effective training programs for distributors and retail associates, ensuring transparent communication of all objectives and standards. ~ Held complete accountability for net subscriber growth, churn, and ARPU objectives