Bethany Jamison Email & Phone Number

• Assumes responsibility for directing all day-to-day activities related to revenue cycle.
• Provides leadership and direction to supervisory and manager level staff to meet or exceed business objectives.
• Analyze and trend claims related data to identify inefficiencies and implement process improvement.
• Lead work groups with the ability to identify problems and propose systematic solutions and develop/maintain necessary work plans.
• Maintain a positive work environment for direct management reporting staff, ranging from 2-4, with line staff of up to 100.
• Maintain designated standards established for handling incoming work.

• Managed day to day operations of credentialing and audits.
• Managed quality audit program for revenue cycle.
• Communicated changes in policy or forms to sitereviewers effectively.
• Maintained confidentiality and security standards throughout all departmental processes.
• Maintained positive, professional attitude with providers and internal customers 100% of thetime.
• Notified senior leadership of major problems or concerns within 24 hours concerningprovider data.

• Managed the staff, work flows and operations of the enrollment and credentialing staff in completing, submitting and tracking of enrollment and credentialing applications while ensuring timely payor follow-up
• Created and distributed reports to educate and inform department contacts.
• Ensured obligations of delegated payors are met.
• Monitorws the tracking and trending reports to identify issues, take appropriate action to resolve the issues and implement processes to minimize future issues
• Reviewed and/or prepared agenda and materials for monthly credentialing committee meetings.
• Ensured site reviews are completed appropriately

• Acted as Super user for system training and upgrades
• Assisted with establishing and implementing processes to ensure staff is maintaining highest level of productivity
• Coordinated monthly scheduling and daily assignments to ensure adequate resources are available to perform daily department activities
• Assisted with coordination of staff meetings and attends monthly inter-departmental meetings
• Developed departmental training references and update accordingly
• Planned and participated in training of all new staff and orientation

United States

• Acted as a conduit of information between clinical staff, reimbursement department and referral sources
• Demonstrated the ability to communicate effectively, express ideas clearly and utilize appropriate communication lines to resolve issues. Took initiative to present ideas/suggestions to management
• Ensured workflow processes are timely and accurate
• Assumed the tasks and responsibilities of Intake Assistant

• Began developing a current knowledge of Human Resources laws and regulations
• Developed working knowledge of Human Resources information such as databases and searchable resources
• Reviewed and logged resumes
• Maintained personnel files
• Maintained confidentiality and content of personnel files in relation to wages, salary information, and other confidential employee information
• Assisted with employee requests and delivered quality solutions