Beth M. Email & Phone Number

Tukwila, WA, US

Madison, Wisconsin, US

• Azure Resource Management
• Google Workspace Management
• M365 Account Management
• JumpCloud User Management

Plano, Texas, US

• Datacenter Migration
• M365 Migration
• M365 Management & API Integrations
• Network Management
• Server Deployments WinOS10/Server 2016/2019
• API Scripting with Verified and In-House Apps

Charlotte, NC, US

• Managing 1000+ servers/10,000+ databases/100,000+ mailboxes at the Enterprise level for our Global Work-Space Services IT Operations team
• Working currently with only a 3 person team (myself included), we manage all aspects of Exchange 2010 & 2016 mailflow, database configuration, cluster failover and alert monitoring
• Extensive troubleshooting and management of Windows Severs
• Extensive troubleshooting and management of Exchange, SharePoint, office 365, Failover Clustering, Certificate Services, IIS, and other related technologies.
• Managed excellent time management skills and ability to balance multiple priorities
• Coordinated a diverse team environment with the ability to meet deadlines

• Exercising sound judgment and following operational practices and procedures
• Administration in all aspects of maintaining a Microsoft Windows Server environment in a hybrid config
• PowerShell and VBScripts to perform various administration, reporting and automation tasks
• Enterprise toolsets such as: VMWare vCenter, Blade Logic, SCCM, SCOM, Service Now
• Experience with following a build process: plan, build and implement physical and virtual Windows servers
• Enforced security controls and maintained operation readiness

Redmond, Washington, US

• Office365 Cloud Services Support Engineer
• Remote support for all customers small, mid, and large businesses
• Guide and Assist in migrations from on-premises Exchange, Terminal, Domain Controllers & AD servers to Office 365 online services
• Support network administrators in new setups for Office 365 Business accounts
• Selecting the right subscriptions based on company needs and budget
• Migrating/Creating new user accounts

· VMware vSphere, View, Site Recovery Manager, Capacity Planner, vCloud· Microsoft Hyper-V, VDI, Application Virtualization and Terminal Services· Storage, (NAS, SAN, Fiber Channel, iSCSI), Dell, EMC, NetApp, HP and IBM· Cisco Ironport – used to monitor and report for web activity and email security including blacklisting, whitelisting, setting filters &.

• Configure and monitor network and network devices for connectivity, content, and alerts via 3rd party remote monitoring portal using VPN tunneling
• Troubleshoot connectivity issues
• Revise & Edit advertising content such as tickers, animation, video streaming & RSS feeds
• Manage 3rd party technical dispatch team during site surveys, installations, and equipment recovery
• Process and Follow up on all new potential customers via interest forms and email
• Create & Process all contracts for new customers

Palo Alto, CA, US

• Configuring New Employee Accounts on Bank of America Network
• Cisco Ironport S650 – used to monitor and report for web and email security including blacklisting, whitelisting, setting filters & assigning proxy IP addresses
• Microsoft SCCM, SCOM, SCVMM and SCSM
• Troubleshooting Software Issues & Break/Fix
• Windows Migration (5,000+ PC’s) & Re-Imaging
• Automated Software Distribution (SMTools, CMTools, & ESupport)

Taipei City, Taipei City, TW

• Troubleshooting, Break/Fix & System Resets
• Software Installation & Updates
• Hardware Repair
• Quality Assurance & Inspection
• Consistently Exceeded Production Goals on a Weekly & Monthly Basis

Burleson, TX, US

• Configure, maintain and support computers and peripherals within office environment
• Identify end user needs and implement technical solutions and support for computer and telephony systems
• Monitor network and system availability and implement corrective measures as needed
• Administer servers, desktop computers, printers, routers, switches, firewalls, phones, software deployment, security updates and patches
• Assist in the configuration and maintenance of telephony environment, including management of in-house and cloud based VOIP PBX systems
• Network and system security, firewalls, VPNs, virus scanning, intrusion detection systems

Lisle, Illinois, US

• Provide technical support on standard software applications, hardware and network issues
• Diagnose and resolve errors and problems in a timely manner
• Routine systems administration
• Author and maintain IS documentation
• Assist technology team with IS initiatives

Network And Telecommunications Management, Computer Systems Networking And Telecommunications

Network Configuration And Routing Protocols, Network Engineering