Bethany Read, Pmp® Email & Phone Number

Mississauga, On, Ca

Milton

To ensure I have a customer base, I market myself and I ensure customer satisfaction through through providing great customer service. Part of my position involves managing customer orders, deliveries, and payments.

I worked within the WMS - IT team to help coordinate and manage the SAP rollouts to the Distribution Centres across Canada. Part of my role is to monitor resource time sheets and the project budget. I also help facilitate meetings with key stakeholders to ensure all effected parties are kept informed of the project status and implementation. I have planned, scheduled, implemented, and supported distribution rollouts from start to finish and have been trained in SAP.

- Manage social media outlets for both naturalhealthcare.ca and blisspass.ca - Further online presence through updating news articles and writing press releases - Research related and important news information- Email liaison for practitioners

Mississauga

- Manage 25 cashiers including scheduling, floats, and register maintenance- Resolve conflicts between staff and dissatisfied customers with the goal to keep customers for life - Provide excellent customer service to customers in the store and over the phone- Responsible to count, balance, and ensure accuracy in regards to monetary deposits for the Canadian Tire store and ensure the safe stays balanced

Oakville

- Managed social media channels, such as their Twitter account, Facebook, and their company blog. - Helped with blogger outreach and monitored what customer's were saying about the company in online communities, and commented on their posts. - Designed their monthly home page, edited a page on their website, as well I designed and wrote monthly newsletters to their customers. For these tasks I used Adobe Illustrator and InDesign

Barrie, On

- Manage cashiers including floats, and register maintenance- Resolve conflicts between staff and dissatisfied customers with the goal to keep customers for life - Provide excellent customer service to customers in the store and over the phone

Honours Bachelor Of Arts (Ba)

Activities and Societies: UTM/TV Communication Culture and Information Technology, Professional Writing, and Psychology Within CCIT I have.

Project Management

Digital Communication Certificate

CCIT is a joint program between U of T Mississuaga and Sheridan College. I earned this certificate in relation with my HBA from U of T.

Education record