Beth Armstrong Email & Phone Number

United States

Houston, Texas

• Grew high yield territory year-over year by 32%. Industry sales $107M UA JV sales $56M
• Responsible for managing regional travel management companies and corporations focusing on premium revenue and market share
• Analyze data to capitalize on marketplace revenue opportunities to determine contract opportunities to gain revenue from Travel Management Companies and Corporations
• Participate and represent United Airlines in local events that attract high yield current and potential partnerships
• Completed RFP response by the deadline coordinating with internal stakeholders
• Monitored assigned account revenue and share performance using Power BI and Prism

AL, LA, MS, TN

• Responsible for managing regional travel management companies and corporations in Houston
• Develop, manage and analyze travel trends for travel agencies and corporate customers
• Analyze data to capitalize on marketplace revenue opportunities and determine contract opportunities to gain revenue from customers
• Participate in local events that attract high yield current and potential partnerships
• Represent United Airlines at industry events, trade shows, trade organizations, committees

Houston, Texas Area

• Coached, motivated and supported six team members to exceed personal and professional goals in the highly competitive markets across the US.
• Provide territory and market analysis reports for six regional territories to maximize sales efficiency.
• Conduct employee development to improve my team’s sales skills, leadership and analytical ability.
• Realign sales territory to optimize account assignments.
• Review and approve account changes, sales tool requests to determine ROI, ensuring documentation meets auditing requirements

Houston, Texas Area

• Coached, motivated and supported six team members calling on Corporate and Travel Management companies to exceed personal and professional goals in the highly competitive markets across the US.
• Provide territory and market analysis reports for six regional territories to maximize sales efficiency.
• Conduct employee development to improve my team’s sales skills, leadership and analytical ability.
• Realign sales territory to optimize account assignments.
• Review and approve account changes, sales tool requests to determine ROI, ensuring documentation meets auditing requirements

Houston, Texas Area

• Managed PRISM (Airline Contract Management System) enhancements and updates to collaborate with UA, AC, LH joint venture efforts
• Managed system support and change management request for the Travel Agency Information System for travel agency access and Business Rewards for Copa Airlines
• Work with technology on technical work request, system rewrite, enhancements and business requirements

• Managed system and contract support for a corporate information performance system and contract administration “Corporate Insight” developed by a third-party vender PRISM group, Inc
• Introduce development enhancements considering end user requirements by defining requirements; tracking progress of implementation; testing results; and communicating enhancements to end users.
• Coordinating the activities and verifying the accuracy of the programming efforts of outside contractor, PRISM Group, Inc., EDS and in-house technology department
• Deployed new system access methodology migrating from distributed client installation to Remote Desktop Connection via Terminal Services to all sales personnel (200+ users)