Beth Manago Email & Phone Number

Valparaiso, In, Us

United States

Optimize processes by designing and implementing scalable systems to improve team productivity and reduce costs.Manage finance projects from inception to completion, ensuring alignment with business objectives.Facilitate the Sales and Finance relationship, enabling more effective collaboration and mutual success. Develop teams by providing training and mentorship to foster a collaboration and growth across verticals.Engineered a robust new hire onboarding process for finance tools and processes including ongoing virtual training sessions and support. Leverage tools like Notion, Google, and Slack to enhance collaboration and streamline workflows.Conduct in-depth investigations into financial variances to identify and address root causes.Manage the payment process for a large portfolio of multifamily units, ensuring accuracy and timeliness.Build strong relationships across departments to drive process improvements and support business growth.Create and maintain Standard Operating Procedures (SOP), guides, and trainings on Finance processes.Monitor and document multifamily lease renewals for payment team.

United States

Built enhanced team processes to increase scalability and efficiency.Managed Finance projects from inception through completion.Trained team members on Finance policies and processes.Enhanced tracking and documentation using software integrations and workflow management (ClickUp, Notion, Google, Slack).Facilitated cross departmental collaboration on projects and process changes.Lead financial variance investigation across multiple teams.Monitor the payment process for 400+ multifamily unitsProvided financial support to customer-facing teams.

United States

Implemented and monitored a quality assurance program for B2B relationship management across multiple teams.Optimized partner NPS collection and reporting resulting in a 30% increase in surveys received.Collected and analyzed data for process and performance evaluation.Performed data analysis and storytelling utilizing Looker for external marketing and sales presentations.External communication systems governance to promote unified messaging across verticals.Multifamily financial payment process execution and monitoring.Community event planning and attendance to promote company programs.Marketing collateral creation using Canva Pro for outreach and event promotion.

United States

Optimized B2B payment process, reducing late payments by 70% and eliminating the need for physical paymentsCreated a robust payment tracking system with Routable and Google Sheets to increase visibility across multiple verticalsMonitored lease contract renewals to ensure accurate and timely payments.Collaborated with the Finance team code and upload payments into the company database.

Indiana, United States

Prepared and managed multiple property budgets, ensuring accurate financial reporting and timely rent collection.Implemented dynamic pricing strategies using Realpage LRO to maximize rental income.Led and motivated on-site teams to deliver exceptional resident service and maintain smooth operations.Designed and executed a comprehensive training program to successfully transition the team to virtual leasing in 2020Successfully oversaw the leasing process for 400 multifamily units, from resident screening to marketing and rent collection.Planned and executed capital improvement projects to enhance property value and resident satisfaction. Ensured compliance with Project Based Section 8 Housing and Housing Choice Vouchers, overseeing resident eligibility and program requirements.Provided overall property management oversight, including resident relations, vendor management, and adherence to legal and safety regulations.Created and managed virtual marketing material including resident-facing videos, virtual property tours, and social media content..

United States

Leased Project Based Section 8 units across two properties, ensuring Federal and State program compliance. Conducted resident screenings to ensure eligibility and compliance.Collected and processed rent payments.Inspected subsidized units and buildings to ensure compliance with health and safety regulations.Managed multiple subsidized waiting lists according to HUD Section 8 program requirements.Processed move-in, move-out, annual certifications, and income changes for 250 units. Investigated and resolved resident complaints, disturbances, and violations in accordance with management rules and regulations. Participated in HUD Management and Occupancy Reviews (MOR)

Valparaiso, Indiana

Successfully leased conventional apartment homes both in-person and virtually.Conducted thorough resident screening to ensure eligibility and compliance with government regulations and company policies. Conducted outreach marketing within the community to promote the property.Pursed and collected rent payments, ensuring accurate recording and remittance. Planned and executed community events to enhance resident satisfaction.Processed move-in and move-out documentation efficiently.Captured property photos and video for marketing and promotion.Created monthly resident newsletters and managed resident communications to ensure awareness.

Bachelor Of Science (B.S.), Business Administration And Management, General

Associate Of Science (A.S.), Business Administration And Management, General