Beth Benoit Email & Phone Number

Ann Arbor, Mi, Us

Project Manager in Cloud Operations, ensuring Cloud accounts were compliant to Policies and Procedures and secure, and that procedures and documentation were audit ready. Project Manager for FinOps, partnering with Operations and Development and Finance to implement Apptio for Financial reporting, and forecasting. Developed procedures for recording and modifying forecasts, approving new cloud expenses and Reserved Instance purchases.

Armonk, New York, Ny, Us

Scrum master of a remote virtual team, developing automation for Cloud deployments. Run scrums, sprint planning and review ceremonies using Jira to manage two week sprints. Built and executed a Development and IT integrated project plan to accomplish the migration of a mission critical Watson Health product into a new IBM data center, hosted on IBM Cloud Private. Migration accomplished within pre-declared 8 hour window with no client impact. Responsible for build out of Watson Health environments hosted on IBM Public Cloud, proving HIPAA controls in place, and meeting Security Operations requirements. Coordinated with 14 Watson Health solution teams onboarding Kubernetes based solutions to remove blockers and ensure audit readiness. Responsible for build out and steady state operations for IBM Watson Platform for Health, a HIPAA compliant cloud offering, which passed IBM HIPAA program office and ISO9001 audits. On call for after hours sev 1 response. Built and managed deployments across 6 data centers.Ran daily scrums with Operations personnel in US, Ireland, and Australia. Managed team backlog and change requests. Executed deployments, upgrades, patches, security remediation, and monitoring of all production environments.

Armonk, New York, Ny, Us

Coach and provide resources to client project managers starting their transformation to cloud project; assist in identifying risks and planning rollout. Advise on best practices. Provide collateral (timelines, checklists, links to training) to help jump start project. Monitor and provide assistance during deployment of the new messaging solution. Coordinate approval for applications for pre-sales Pilots of the IBM Smart Cloud Notes solution; work with Sales and Customers to complete technical pre-requisites; eliminate roadblocks to ensure each pilot is positioned for successful result. Produced reusable project plan collateral for client use. Designed and delivered training program for 10 new Onboarding Coordinators worldwide.

Armonk, New York, Ny, Us

Program Director for Lotus Support Client Self Assist, producing and promoting materials and knowledge to help clients use our products more effectively. Co-leader for IBM wide Support e-Tooling Initiative, saving IBM Software $10M annually by reducing the number of help desk phone calls worldwide, and moving more calls into electronic support submissions.

Armonk, New York, Ny, Us

Responsible for Program Management of the Top Ten Support Transformation projects in Lotus. Projects included tools for front-line Support Engineers, customer self-service improvements, and improved Product Development consumption of quality data captured by Support Engineers.

Armonk, New York, Ny, Us

Nov 2007-July 2009 Program Director, IBM Lotus SametimeResponsible for leading a global development team for IBM Lotus Sametime Unified Telephony product. Led relationship with Siemens to integrate telephony technology into IBM’s product offering. Direct work with IBM Global Technology Services (GTS) to enable services offering. Organized extensive technical enablement for GTS/support.Delivered Sametime 8.0.1, Sametime Advanced 8.0 and 8.0.1, and Sametime for Notes 8.0.2 and Notes 8.5. August 2006 – November 2007 Program Director, Lotus Component DesignerDelivered IBM Lotus Component Designer 6.0, a visual easy to use Javascript based development tool for generation of applications for IBM Websphere Portal. Over 1400 external downloads of the beta. Base for Lotus Domino XPages which is revitalizing Domino application development with Web 2.0 capabilities. May 2005- August 2006 Program Director, Lotus Runtime ToolsDelivered Activities sidebar application and Composite Applications into Notes 8 Alpha.

Armonk, New York, Ny, Us

2002-2005 Senior Manager, ClearCase EngineeringResponsible for a 45 person organization. In 2004, led on-time release of a major new feature, the ClearCase Remote Client, solving the most significant feature-related sales issue for ClearCase, enabling remote use of UCM. Rational acquired by IBM in 2003. 2001-2002 Director, Rational Suite ContentStudioPromoted to Director, charged to deliver an integration with Vignette within six months. Product and ship date was publicly announced before a single line of code was written. Delivered the first version a month ahead of the announced availability date. Managed Development, Quality, and Documentation. Project was sponsored by the President and CEO of Rational. Product succeeded in disrupting sales for competitors. 2000 Manager, Rational ClearCase UCM and clearmake teams1999 Program Manager, IBM OEM Relationship Hired to drive IBM relationship to OEM ClearCase and ClearQuest to IBM. With minimal Legal support, completed contract negotiations. Drove search of third party source code rights for Rational products, identified contracts to re-negotiate for the right for IBM to access the third party source code.

Houston, Texas, Us

1998-1999 Senior Software Engineering Manager, DCE EngineeringResponsible for 35 employees and $6M budget supporting Distributed Computing Environment (DCE) enhancement and maintenance. Created and executed aggressive plan to transfer DCE product maintenance to India subsidiary.1994-1998 Software Engineer Management, DCE for Digital Unix, Windows NT & 95Managed 18 engineers, shipping DCE products on five platforms. Delivered 4 major releases and approximately 20 maintenance updates. Managed day to day relationship with IBM during successful co-development of V2.0 DCE for Windows NT. 1990 – 1994 Software Engineering Manager, DEC Fortran and DEC Fortran 90Supervised 12 software engineers delivering Fortran products across Digital’s UNIX, NT, and VMS systems. Delivered six new platforms and 15 update releases. Delivered V1.0 DEC Fortran for Windows NT AXP with shrink-wrap packaging that became a company standard. Evaluated ROI on low sales products, and minimized ongoing work. Retired two products. Led Fortran 90 product from inception to delivery a month earlier than the schedule committed with a high best-test customer approval rating.1986-1990 Principal Software Engineer/Project Lead VAX C, DEC C, and DEC C++

Las Rozas, Madrid, Es

Compiler engineer, responsible for Pascal for AOS/VS.

Ms, Computer Science

Bs, Computer Science