Results-focused and driven leader with 20 years of success in partner relations and program management. Specialized in connecting business needs to operational needs. Adept at monitoring and tracking legislative and regulatory activities relevant to my organization in order to develop programs and counsel principals. ● Demonstrated leadership and management skills in compliance, process, and partner relations. ● Excellent communication, relationship- and culture-building skills to facilitate strong team performance across my organization. Personable professional who displays diplomacy, tact and confidentiality.● Thrives in challenging and continually changing environments that require creativity and resourcefulness. Competencies Program Management • Crisis Communications • Customer Relations • Position and Presentation Development and Performance • Systems Analysis and Development • Privacy & Security • User Experience Research Development • Resource Management • Data Management Systems • Operational Management Analytics • Capacity & Scalability Planning • Brand Management & Promotion