Beth Da Silva Email & Phone Number

Provide wide array of HR support and guidance across all lines of business including sales, call center, and HQ. Honored to engage, inspire, and develop a team of HR Business Partners across the nation supporting 3,000 - 5,000 employees.Additional responsibilities included;• Partner with key stake holders to ensure employee and business needs are exceeded; provide counsel and guidance to all levels on people management. • Integrate and interpret data, identify trends and themes, and present findings to leadership. Analyze organizational problems and lead improvements in employee engagement/satisfaction and organizational effectiveness. • Manage bi-annual performance management process by creating trainings, ensuring quarterly 1:1’s are complete, partnering with leaders to 9-BOX team, discuss merit and promotional opportunities, and review 360 feedback for leadership team. • Lead monthly meetings to align and encourage cross-team collaboration/partnership with Recruiting, Training, L&D, Communications, Facilities & Security, and Payroll. • Develop and implement effective process for HR programs across the HR organization. Lead and drive the execution of projects which include first ever company-wide initiatives; Compensation Philosophy and Benchmarking, Flexible Schedule and Part-time Work for non-exempt employees, Verticalization, and Stay Interviews.• Supported M&A Integration efforts to identify best practices across merging brands. • Assess and address employee relation concerns to create a culture of transparency and equity.• Ensure HR policies are relevant, communicated, followed, and in line with all local, state, and federal laws.• Partner with Legal on all escalated issues which include EEOC, investigations, litigation, lawsuits. • Manage workers’ compensation process including safety prevention and training, claim management, communication with carrier.

Golden, Colorado, United States

Lakewood, Co

Continuing with several pieces of my HR Manager position I have had some amazing opportunities to work through restructuring efforts, foundational work with our Employee Value Proposition, workforce planning and assessments. Realigning of positions to better support and grow our business. Ongoing work with employee relations and performance management. I've become an official Strengthsfinder facilitator for the team at Qdoba Brand Central. And I collaborate closely with our field HR support. Ultimately I managed the decommissioning and relocation of the Denver office including all severance conversations, transition of work, and overall business continuity. • Used Korn Ferry Leadership Architect platform for review and revision of all corporate job descriptions. Efforts included review and leveling of grade and compensation.• Partnered with Jack in the Box team on transition to shared tools and processes for both brands.• Contributing member of the Employee Value Proposition (EVP) team working cross divisionally on redefining who we are as an employer. Work included collaboration with Root Inc. as a facilitator of the Root Compass Learning map, completion of the Why Discovery course with the Simon Sinek group.• Oversaw relocation of Qdoba business operations to the Jack in the Box office in San Diego. Delivered Qdoba severance conversations and had oversight of all departures including paperwork, transition of work to replacement employee, and overall business continuity.• Facilitated StrengthsFinder for 60 corporate employees.• Resolved all corporate level employee relations issues.

Wheat Ridge, Co

Supported all corporate restaurant locations with workers' compensation and accident prevention, legal compliance, employee relations, unemployment claims and cost mitigation, franchise acquisition support, and management training. • Delivered ongoing support with employee relations and conflict resolution resulting in more effective management training, fewer claims filed with state and federal regulatory agencies, and lower turnover.• Managed accident prevention and workers' compensation process, policies, and return to work strategies when necessary• Tracked primary compliance areas for 14 states, including California, and maintained working knowledge of federal regulations.• Led unemployment process from prevention to managing claims and analyzing financial impact.• Managed assigned areas of responsibility through 7 franchise acquisitions resulting in the addition of 70+ corporate locations.• Oversight of employee handbook including updates and compliance.• Designed and delivered management training courses for recruiting, hiring, retention, performance management, unemployment, and workers' compensation.• Directed new hire orientation.• Recruited management candidates for two corporate markets maintaining 100% staffing within cost per hire guidelines. Tracked team member and management progress and succession opportunities.• Responsible for one direct report including daily direction of work, consistent feedback and development.

Administered state and federal compliance for all corporate locations during initial years of employment. Progressively acquired more areas of responsibility while learning how to apply my HR skills to the restaurant industry. Ultimately oversaw workers' comp, unemployment, onboarding and exit interviews for restaurant employees. • Processed workers' compensation paperwork and communicated directly with providers for timely return to work. Designed, developed, and implemented new system in the restaurants for paperwork and workers' compensation process documents.• Oversaw unemployment claims including responses, hearings, and protests.• Handled employee relations issues including state and federal agency complaints.• Managed restaurant postings including state and federal labor posters and all other posting requirements.• Remained current on federal and state employment laws and regulations.• Design and delivery of basic training for areas of responsibility listed above.

Regional HR support for the Northeast and Southeast. Primary working relationships were with regional directors.