Top rated speaker at conferences worldwide. Contact Aurum Speakers Bureau to book speaking engagements.

• Program: Master in Talent Development & Human Resources • Course: Learning & Development II - Conventional Theories Meet Modern Trends• Twice voted "Best Professor" by students

Work with clients, predominantly startups, to identify and implement talent management strategies right for their cultures. Areas include leadership development, employee engagement, performance management, and ongoing career development. Also advise EdTech and HRTech startups on product viability and breaking into the corporate space. Clients include LendUp, Livongo, Coaching Right Now, Nuro, Ubits, Mobitor, Samsung and more.

• Onboarding: Managed lean team to design and deliver onboarding curriculum to support Tesla’s growth from 1,200 to 30,000 employees in six years. Primary goal: preserve Tesla culture worldwide. Included were modules on the Tesla story, values, business operations, compliance, harassment prevention, and workplace safety.• Leadership Development: Built the company’s foundational curriculum around a core set of leadership skills. Partnered with senior leadership on rollout strategies and flexed delivery to the needs of each group. Evolved program over time to incorporate new learning technologies that maximized impact and expanded reach. • Learning Studio: Directed media team focused on producing instructional videos and elearning for HR, Sales, Energy, Marketing, Manufacturing, and Legal. Developed methods for the quick turnaround of high-quality videos to achieve immediate impact. Outcome: 5,000 hours of on-demand training media viewed 46,000 times in one year.• Learning Infrastructure: Sourced and launched progressive learning platforms to bring career development opportunities to all employees worldwide at minimal cost and with no additional headcount.• Sales & Delivery: Overhauled curriculum and created performance support tools to transition sales team from educating customers on electric vehicles to truly selling cars. Continually evolved training to mirror changes in sales priorities and metrics. Collaborated with Product Engineering, Marketing, and Sales Operations to release product training in sync with product releases. Result: increased orders every quarter, 50% growth in annual sales, and high customer satisfaction scores.• Manufacturing: Developed and implemented foundational training for 3000+ employees per year joining manufacturing teams worldwide. Goal: ramp up new hires so they could both safely produce high-quality cars and participate in Tesla’s collaborative approach to continuous improvement.

• As member of start-up team for Microsoft Stores, developed customer service standard and training. Produced all materials within four weeks and personally delivered training for first five stores and 500 employees.• Coached in-store trainers to build out a team of qualified instructors in every store and sustain a high level of performance among new and existing employees.• Created mechanism for ongoing, in-store learning to ensure employees continually grew their skills and stayed current on products.

Provided employee development consulting to large and small companies. Companies served include: Microsoft Stores, Turner Broadcasting, Coaching Right Now, Blue Shield of CA.

• Worked closely with retail leadership to create training supporting key business initiatives such as new store openings, iPhone launch in the US and UK, and global expansion into Italy, China and Australia. Supported growth from 116 to 197 retail stores.• Monitored customer feedback to identify employee training needs. Quickly developed and implemented programs to ensure customers received the exceptional experience they expected.• Directed team of 24 instructional designers and facilitators to implement programs for 16,000 retail employees worldwide. Methods included workshops, elearning, mentoring and on-the-job training.• Expanded scope of services offered by training team to include onboarding, customer service training, product training, manager development, role-specific training and team building experiences.

• Relaunched employee development at Apple which had been cut six years before when the company was near death. • Managed department of five employees and six consultants to produce and deliver workshops and elearning for all levels of employees worldwide in topics ranging from managerial skills to personal performance skills to legal compliance.• Partnered with Sales HR team to build leadership development workshops for country sales directors.• Facilitated seminars in US, Italy, France, Japan, Singapore, Cyprus, Scotland, Ireland and Australia.

• Built successful consulting company on philosophy that traditional instructional design should be combined with creativity to build practical, highly interactive solutions targeted to the needs of those being trained.• Designed and developed conferences, seminars, study guides, resource manuals and on-the-job training.• Facilitated management workshops in the US, Canada, UK, India, Turkey, UAE and Hong Kong.• Led seminars for all size groups, from four employees to over 850.• Topics included: Leadership Skills, Performance Management, Team Effectiveness, Managing Change, Managing a Discrimination-Free Workplace, Managing a Brand, Selling Skills, Communication Skills, Conflict Resolution, Interviewing Skills, and Presentation Skills.• Companies served: Oracle, Philip Morris, Miller Brewing, Ameritech, Breakthrough Group, Dockers, Levi Strauss, Gap, Banana Republic, Old Navy, Gap International, J. Crew, Williams-Sonoma, Tommy Hilfiger.

Start-up company designing jewelry and teaching others how to bead.

• Conducted organizational needs assessments and used results to design on-the-job programs for new hires in critical departments. Coached senior executives on their role in sustaining the training initiatives.• Managed training curriculum for headquarters employees, including topics such as management skills, interviewing skills, team effectiveness, meeting management and presentation skills.• Facilitated workshops for all levels of managers, from new supervisors to experienced senior executives.• Conducted train-the-trainer sessions to prepare managers to facilitate sessions.• Conceptualized, scripted and produced product training videos for Gap and GapKids stores which set selling and customer service priorities.• Managed and developed training teams and independent, external facilitators.

Practiced law, specializing in construction litigation.