Genpact (NYSE: G) designs, transforms, and runs intelligent business operations including those that are complex and specific to a set of chosen industries. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. Founded as a division of GE in 1997 and then spun off in 2005, Genpact earned 2014 revenues of $2.28 billion and has more than 67,000 employees in 25 countries, with key management and a corporate office based in New York City.

OverviewJawood is now Genpact - Jawood Healthcare SolutionsHealthcare is in our DNA!Genpact – Jawood Healthcare Solutions specializes in providing winning IT and Business Consulting Solutions to the Healthcare Payer Industry. Powered by our advanced knowledge of Healthcare Payer business, system and process knowledge, we help Payers overcome the industry’s most difficult challenges, including:• HIPAA 5010• ICD-10• Healthcare ReformKey Benefits of Genpact - Jawood Healthcare Solutions:• Proven track record providing resource solutions nationwide• 20+ Years supporting Health Payers• Over 400 employees actively supporting Healthcare Payers• Exclusive pool of over 20,000 pre-qualified resources with Healthcare experience• Preferred vendor to NASCO• Developed tools specifically for testing 5010 and ICD-10 changes• Testing and Project Center - 20,000 sf. Center, Advanced Data Security, Payer Approved alternative to outsourcingHeadquarters Bingham Farms, Michigan Type Public CompanyFounded1989Specialties: Consulting, Staff Augmentation, EDI 4010 to 5010 Conversion, ICD-10, Testing, Facets, HIT, Staffing, Health Care Reform, Information Technology, Assessments, Project Management, NASCO, HIPAA, Healthcare Reform, ICD-10 Implementation, and Project Based Solutions

Work with VP of Managed Care for a national network of physical therapy clinics providing service to a Fortune 100 company. Experience and accomplishments include but are not limited to:• Implementation of member benefits for the VEBA population including eligibility data sharing between BCBSM and Affiliated Computer Services (ACS).• Claims data sharing with Thompson Reuters to ensure synchronization of member cost sharing accumulators.• Actively involved in continuous data exchange with Automated Benefit Services (ABS), our TPA.• Reporting and analysis for components of the entire TPTN program – Operations as well as Health, Member, and Provider Services. • Provider Relations file management, credentialing and Provider Affiliation Agreements.• Backup Utilization Coordinator responsible for initial authorizations and denials. Requires working knowledge of ICD-9 codes.• Managed the proposal response and submittal to State of Michigan RFP for MPSERS populations.• Business development activities from initial contacts to formal presentations.• Marketing consultant for the clinic marketing team.• Project Manager of the TheraMatrix website complete redesign.

Concentration in business operations management, marketing, budget management, training program development and implementation, staffing management, company strategies and objectives, employee retention objectives and strategies, and technology administration. Also focus on office processes, payroll, technical specifications, creating/reviewing technical drawings, managing manufacturing process, and customer satisfaction.

Technical Delivery Manager of a global team that provided project/process management to General Motors. Responsibilities included workforce planning, human resource management, compensation planning, performance management, multi-cultural business dealings, and remote communications for local as well as personnel in Europe and in Mexico. Partnered with the customer to develop new services integral to the success of their business. Also worked with the Process Management group in achieving ISO 9001 certification for the EDS Project Management Consulting group.Business/Manufacturing Product Timing Project Management: Developed this position on the GMT800 program to coordinate overall component Critical Path Methodology timing analysis as well as identify commonalities to create reusable “off the shelf” templates to be used for each component timing area. Responsible for identifying and assisting engineers in resource, cost, procurement, communication and risk management. Trained General Motors Timing Group engineers in the project management processes.Business/Component Project Management: Worked within the Product Engineering Assembly Truck Group to lead the engineers through identifying production tasks and processes to create project management CPM timing schedules. Managed these schedules throughout the manufacturing process of components on GM Trucks.

Transitioned to new Conract Company - same position at GM.

Contracted to EDS to support General Motors Truck Group. Performed project management activities including scheduling of manufacturing tasks, resource and communication management.

Contracted to General Motors Truck Group through Entech as well as Kelly Services. Responsibilities included diversified computer applications to create technical documents required for engineering.

Responsibilities included assisting pharmacist in measuring, mixing, labeling and dispensing prescribed medicines. Capable of reading many basic prescription codes. General business responsibilities as well.