- Led a team of designers, focused on a key company initiative to transform the entire Mobile UI experience- Responsible for the end-to-end Developer Experience, End-User Experience, and Designer Experience of OutSystem’s low-code mobile app development suite

- Lead product designer for Appflow, Ionic's mobile CI/CD tool supporting 2 scrum teams- Adhoc UX support for other product teams as needed- Developed and maintained Appflow's Design System using Figma- Updated dashboard components, UI and styling in our React app- Spearheaded implementation of Continuous Discovery methodology across the cloud scrum teams- Launched Usability Testing pilot program

- Sr. Product Designer: February 2020 - September 2021- UI/UX Designer: October 2018 - February 2020End-to-End Design Lead for key company initiatives including:- Norm App (Fintech Mobile App)- Web, Android & iOS Design Systems- Native Android Biz App (in closed beta)- Pilot User Testing programIn addition to design:- Develop, check-in and QA UI elements & styles in the Schedulicity web app via VS Code & Git- Daily cross-functional coordination between Product Owners, Engineers and Design TeamsTools/Technologies: Figma, Sketch, Marvel, Zeplin, Abstract, VS Code, Git, HTML5, Less, Angular

- Co-led redesign of Murdochs.com from a UX perspective (launched March 2018)- Using Visual Designer's mock-ups of new website, developed online style guide - Managed all website content for Murdochs.com via EpiServer CMS- Developed, tested & enhanced UI elements, responsive pages & online content with HTML5, Bootstrap3/CSS3, & JavaScript - Daily cross-functional coordination between eMerchandising, Marketing, Purchasing & Operations- Adhoc projects including building reusable code snippets for non-technical stakeholders, automating page builds with javascript & HTML templates- Implemented events & performed site analysis via Google Tag Manager & Google AnalyticsTools/Technologies: Episerver CMS, Axure, UXPin, SLI Systems, HTML5, Bootstrap 3, JavaScript, JQuery, Google Tag Manager, Google Analytics, Crazy Egg

Business Development and Sales Consulting & ContractingKey Clients - Chukong Technologies (Creators of Cocos2D-x game engine), UNIGINE Technologies (3D real-time software for serious games, simulation & training)

Swrve is a venture backed start-up that provides an analytics & AB testing platform to allow mobile product teams to optimize their applications and games.- As Swrve’s inaugural AM, created end-to-end Account Management, Contract Management & Renewals processes- Acted as cross-functional point of contact linking our Customer Success, Engineering, Sales/Marketing and Product teams to our customers to ensure customer satisfaction & maximize product usage- Managed all renewals and upsells for existing accounts including Warner Bros. Games, Activision, & Sony Pictures- Performed Sales Operations duties via Salesforce.com including updating/managing client contracts, account info, generating reports- Created Executive Sponsor Program, Weekly Tier 1 Account report & Global Referral Program- Assumed role as Swrve product expert to guide customers with best practices and communicate new product features & roadmap- Maintained expert knowledge of internal software service systems and 3rd party systems including Salesforce & Zendesk- Experience in managing Swrve SDK integration & client on-boarding end to end- Advised on & created user documentation to improve customer experience and knowledge of Swrve tool- Trained new Customer Success employees on customer on-boarding & SDK integration process, Swrve dashboard best practices, and internal proprietary/3rd party systems

- Account Executive, Europe and India: February 2012 - July 2013- Account Executive, Midwest and Canada: January 2011 - February 2012- Responsible for license & technical support sales for Unity 3D software for all verticals including video games, education, architecture, advertising, simulation/training- Launched Global Student & Educational Licensing Program through a channel partner (Studica), netting $1M+ in revenue (on target for $1.2M USD sold in 2013)- Leveraged Salesforce to build & manage a pipeline of existing and net new customers- Utilized creative, out of the box solutions to develop relationships & increase customer satisfaction of new & existing accounts to maximize monetary potential through Customer Loyalty programs- Followed up on sales leads via phone and email to vet interest and revenue potential- Daily pre and post sales support (full-cycle sales/technical queries, fixed license issues, routed requests to appropriate stakeholders)- Attended/planned Unity involvement in international conferences & local events to reach/build relationships with target audience/potential customers- Trained new employees on internal CRM & licensing systems, best practices and product knowledge As a company, Unity is focused on democratizing game and 3D development, constantly driving it forwards and upwards. We aggressively reinvest in development to keep Unity moving and growing at a radical pace, expanding usability, power, and platform reach.Unity is also used for education, med. simulations, customer behavior analysis, architecture/real estate simulation, military training, 3D corporate training applications, branding/advertising, gambling, R&D across verticals & GIS applications cross platform.

Responsible for developing new business in the San Francisco and East Bay markets for IT & Engineering consulting and permanent placement opportunities.Achieved first ever contract and permanent opportunities for Volt for 16 net new small to enterprise (global) companies (85 orders) including Electronic Arts, Mckesson, Blue Shield/Blue Cross, LeapFrog, Art.com, Sephora.com (IT division), Autodesk, ConnectSolutions, Marketo, & Responsys