Beth Morgan Email and Phone Number

Lead cloud transformation and modernization projects. Help clients understand and adopt agile methodologies to achieve their goals.

Led technical modernization of the nationwide multistate licensing system to a React and microservices architecture on AWS cloud that includes the creation of an enterprise data platform using Informatica and Microstrategy. Drove agile transformation using the Scaled Agile FrameworkCreated integrated technical roadmap to show intersection of multiple product initiatives and dependenciesFacilitated cross functional collaboration between the business, product teams and ITInitiated technical design review processes and architecture working group to drive devsecops-Developed a prioritization process to help coordinate work across multiple products that shared development teamsEstablished budget tracking and product cost estimation mechanisms to support product forecasting-Drove development of innovation strategy and management office for the organization-Coached and mentored scrum masters, project managers, product owners and business analysts

Led rollout strategy for new healthcare insurance product driving collaboration across business units from sales to claims.Drove integration of a new healthcare mobile application driven by AI/ML to the legacy mainframe claims system.Developed provider implementation and onboarding strategy for a digital care network serving the uninsured.Facilitated design sprint to address the challenge of creating a self-service model for providers to join a care marketplace-Guided team through HIPAA compliance requirements-Innovation work group leader

Reporting to the CEO, leveraged expertise in building out processes and efficiencies to drive growth and maximize profitability. Designed an agile service delivery model customized to agency's size and competency to achieve profitability in one year. Grew staff by 50% and improved morale and employee satisfaction through transparency, trust and psychological safety Coached the delivery team on agile software developmentStaff recruiting and performance managementAcquired and managed contractor resourcesClient relationship managementPlanned and conducted train the trainer sessions

Partnered with clients to align marketing goals to product strategyLed development of customer experience platforms such as Ektron, SharePoint, Sitecore to achieve client marketing objectivesCoached client team through implementation of agile methodologyFacilitated technical tool selection methodology for clientsDeveloped and grew client relationships by understanding their business objectives and helping them achieve their goalsEstablished risk mitigation plans and managed delivery issuesManaged and mentored business analysts

Collaboration across business units to plan their long-term technology product strategyNegotiated product scope, delivery timeframes and overall product solutions Managed product backlog and prioritized workConsolidated comparable technical requests across business units to achieve economies of scaleEducated IT leadership on client business and product strategy to ensure proper resource alignment

Led the delivery of health and welfare administration systems for Fortune 500 clientsDeveloped project scope, project schedules, cost estimates and resource requirementsManaged the operational support activities and processes for hosted client systemsIdentified and documented system requirements and specifications for benefits eligibility calculationsDesigned system user guides and training documentationConducted train the trainer sessions