Every day I get the opportunity to help make something better. As an talented and curious Operations leader, I collaborate with teams to problem solve and create improvement opportunities. I have led some pretty amazing teams in realizing some astonishing results such as: 100% process improvement, saving $1m per annum, increase delivery quality by 83%, creating an industry first call center in 4 months with a 98% customer satisfaction rating. I am also privileged to come alongside individuals to coach them through transformational change. We work together to reach their goals; their next promotion, leadership skills development, live life with intention or whatever is on their mind. It's an amazing feeling to see someone achieve their goals knowing you had a small piece in their success. WOW! Life is not about me; it's about how I serve others. Without the individuals and teams I have worked with, and the experiences we have shared, I would never have been a part of such richness. Bring on the next challenge!
Listed skills include Leadership, Program Management, Project Management, Process Improvement, and 46 others.