Dave Friedman Team-Keller Williams in Charleston South Carolina. Sales Agent

*Prospect, qualify, and follow up with seller and buyer leads. *Schedule on the phone/email communication and/texting appointments with qualified leads for listing and/or buyer specialist. *Building and managing the sales pipeline through the sales cycle through use of the CRM.

*Assist the customers through the buying process supported by established selling steps, policies and Procedures. *Develop and relay a high level of product knowledge of the vehicle features. *Demonstrate operation of vehicle through a test drive. *Provide new vehicle to customer through established delivery process, ensuring that the customer under- stands the vehicles, operating features, warranty and paperwork. *Maintain a follow-up system that encourages repeat and referral business and contributes to customer satisfaction, loyalty and long term clientele. *Develop a prospecting system, through texting, calling, email to potential customers to set appointments. *Strong computer skills, phone skills, Internet, MS outlook, CRM –Eleads/Netstar, Automotive Mastermind *Develop and Nurture relationships *Build customer rapport to build database of referrals and pipeline for business. *Negotiate deals. *Manage E-Leads, Automotive Mastermind, And Net Star. *Contact and communicate with customers to identify needs. *Greet customers in the dealership and on the lot. *Close deals.

*Assist the customers through the buying process supported by established selling steps, policies and Procedures. *Develop and relay a high level of product knowledge of the vehicle features. *Demonstrate operation of vehicle through a test drive. *Provide new vehicle to customer through established delivery process, ensuring that the customer under- stands the vehicles, operating features, warranty and paperwork. *Maintain a follow-up system that encourages repeat and referral business and contributes to customer satisfaction, loyalty and long term clientele. *Develop a prospecting system, through texting, calling, email to potential customers to set appointments. *Strong computer skills, phone skills, Internet, MS outlook, CRM –Eleads/Netstar, Automotive Mastermind *Develop and Nurture relationships *Build customer rapport to build database of referrals and pipeline for business. *Negotiate deals. *Manage E-Leads, Automotive Mastermind, And Net Star. *Contact and communicate with customers to identify needs. *Greet customers in the dealership and on the lot. *Close deals.

• Responsible to hire and train Territory Marketing Mangers.• Develop and integrate a nurture marketing system to ensure contact with customers via email blast, and quarterly newsletter.• Manage and execute direct mail campaigns.• Maintained and nurtured store communications and Manufacturer relations.• Develop and manage special projects.• Manage PR/PS announcements and store communications.• Established and nurtured relationships with centers of influence, this included DME’s, seating company’s, Vocational Rehabilitations, Independent living centers, Auto dealers, Driving Evaluators. • Managed Social media sites, website, blogs and other online marketing outlets.• Update contact information in Sales force and Syspro for tracking and database development purposes.• Managed Crytico and Constant Contact.• Data base management, redesign and update our vehicle rental strategy program strategy to account for industry changes and business growth/development.• Designed and executed Sales Expos.• Referral commissions, quarterly specials and promos.• Organize and coordinate advertising projects including graphic design, print and media, ad copy.• Coordinate the development and maintenance of our website

• Responsible for advertising campaign, press releases, design, promotional incentives, hire talent and negotiating various contracts.• Responsible for design of apparel and promotional give a ways.• Designed vacation packages for guest in Memphis and New Orleans. • Responsible for incentive packages for travel agents.• Worked closely with Carnival Cruise line, Elvis Presley Enterprises, Port of New Orleans, and the Department of Tourism in New Orleans.• Produced a talent contest for 25 Elvis Tribute Artist.• Production of two nightly shows for 8 days.• Prepared daily themed venue for guest.

• Responsible for the sales of handbags, cosmetic bags and travel accessories to major department stores, boutiques, pharmacies and gift shops.• Develop, managed Key accounts.• Responsible for Business Development• Territory consists of Missouri and Southern Illinois with 40% travel

Almay Cosmetics (division of Revlon): • Responsible for Sales, prospecting, training, managing key accounts• Managed a five state territory with 80% travel for a cosmetic, Healthy and Beauty aid company• Received top sales award for achieving above quota in the district of 7 sales representatives• Initiated new key accounts which added and additional $125,000.00 in sales• While the economy and industry were flat, I increased sales in my territory by 18% and maintained and serviced all accounts with a 98% retention rate.