Beth Freese Email & Phone Number

Phoenix, Az, Us

• Complete new hire on-boarding, new hire packets, terminations, off-boarding and all other employee documentation. Educate new hires on company policies and procedures. • Administer company benefits annual open enrollment while coordinating with broker. Process new hire and open enrollment benefits as well as termination of benefits. Reconcile benefit statements. Assist employees with benefit questions.• Answer HR policy questions from employees and management. Audit HR processes, update and create policies and procedures to ensure company is in compliance. Create employee handbook. Complete various projects for management as needed.• Create job descriptions, post job listings, recruit, interview and hire staff.

Phoenix, Az, Us

• Complete new hire orientations and on-boarding, including generating offer letters, new hire packets, and facilitating background screenings. Educate new hires on company policies and procedures. Complete terminations, off-boarding and other appropriate employee documentation. • Utilize UltiPro HRIS system for all personnel transactions. Approve all employee changes and uploads to HRIS system. Approve all job requisition postings. • Respond to employment verification requests. Handle employee referral bonus program. Approve invoices for contract and temporary employees. • Answer general HR policy questions from employees and temporary workers. Complete various projects for management as needed.

Phoenix, Az, Us

• Completed all new hire orientations and on-boarding paperwork, including generating offer letters, new hire packets, and facilitating background screenings. Educated new hires on company policies and procedures. Also completed terminations, off-boarding and other appropriate employee documentation. • Handled all employee benefit enrollments and benefit terminations, including enrollment in Cobra coverage. Organized annual benefits open enrollment. Reconciled monthly benefit statements.• Responded to unemployment claims and all employment verification requests. Managed employee performance evaluations and initiatives.• Assisted Talent Acquisition with full cycle recruiting as needed by sourcing, calling candidates, maintaining Applicant Tracking System (ATS), evaluating job descriptions, and maintaining various reports as needed. • Researched and collaborated with small team to begin HRIS implementation process.• Generated and updated monthly reports for management. Worked on special projects as assigned.• Communicated with executive management and employees regarding various HR issues.

Phoenix, Arizona, Us

• Revamped human resources record keeping by eliminating errors, resulting in 100% compliance-ready company. Maintained all personnel file information, including new hire on-boarding paperwork, terminations, and appropriate employee documentation. Monitored employee performance evaluations.• Organized and facilitated company benefits meetings with owners and all staff. Advocated for and obtained earlier open enrollment period resulting in 50% increased employee satisfaction. Handled annual company open enrollment process and benefits administration. Reconciled benefits statements.• Initiated and implemented new company paid time off (PTO) policy and converted records to new system by persuading company owners, resulting in 75% increased accountability throughout the organization. • Transitioned company from manual to online ADP payroll system resulting in 90% better data integrity. Verified and approved all timesheets, entered all payroll data and ran bi-weekly payroll, approved all payroll reports, quarterly and year-end reports. Maintained commission sales spreadsheets. • Responded to all unemployment claims. Submitted and monitored worker’s compensation claims.• Utilized Microsoft Office programs such as Excel, Word, and Outlook. Moderated company’s online guestbook postings and approved entries

Glendale, Ca, Us

• Performed diverse administrative duties for various companies, including assisting with accounts payable, timesheets, maintaining vendor spreadsheets, and general office support.

Inglewood, Ca, Us

Human Resources & Payroll• Completed all new hire orientations at the Torrance spa facility, including educating on company policies and procedures, all compliance paperwork, insurance and 401K information. • Handled employee benefits enrollments and terminations, reconciled benefits statements.• Maintained all confidential information with employee files, medical information, client credit card information. Communicated with staff and management to resolve employee relations and payroll issues. • Handled payroll for all facility employees. Verified daily tips and commissions for all technicians and distributed cash tips. Handled $5-10K daily in incoming cash, checks, and credit card charges. Conducted daily deposits and balancing.• Resolved client issues concerning credit card disputes and non-payment. Administrative Operations & Payroll • Managed the daily operations of 70 employees in the guest services reservations center, which received over 60,000 calls per month resulting in 40,000+ appointments per month. • Performed multiple human resource duties such reviewing applications, interviewing, unemployment claims, tracking all employee performance evaluations, benefits and 401K information. Communicated daily with managers and staff regarding staff concerns, disciplinary actions. • Supervised the processing and shipping of $14 million in gift certificates a year. • Handled payroll for all corporate hourly employees, organized the staff schedule utilizing Gantt charts, created innovative incentive program for employees to fill open shifts. • Researched client credit card disputes, fraudulent charges, issued refunds. Assisted clients by providing excellent customer service.