Beth Goldman

Beth Goldman Email and Phone Number

UX Strategy and Design Consultant @ San Francisco, CA, US
San Francisco, CA, US
Beth Goldman's Location
San Francisco, California, United States, United States
About Beth Goldman

I've been making things make sense since 1998 and empowering UX teams to create frictionless experiences that drive company success.I'm a highly focused strategic leader with demonstrated success:
... Leading, inspiring, and mentoring UX A-players
... Envisioning, defining, and launching strategic and innovative products
... Evangelizing and embodying true user-centered design

I have 20 years of experience leading the design of compelling and successful user experiences for desktop and web-based consumer and business applications in fast-moving, customer-driven, collaborative and innovative environments. I couldn't be more passionate about creating an environment where talented User Experience professionals can grow, achieve their goals, and create products customers can't live without.

I'm an expert in the areas of design management, design innovation, product strategy, use case development and training, requirements definition, interaction design, visual design, user research, and the trade-offs required between all areas to create a successful product.


Statistics show that 80% of my jokes get a laugh.


Check out my leadership and design work at bethgoldman.com

Beth Goldman's Current Company Details
Self-Employed Contractor

Self-Employed Contractor

UX Strategy and Design Consultant
San Francisco, CA, US
Beth Goldman Work Experience Details
  • Self-Employed Contractor
    Ux Strategy And Design Consultant
    Self-Employed Contractor
    San Francisco, Ca, Us
  • Self-Employed Contractor
    Ux Strategy & Design Consultant
    Self-Employed Contractor Dec 2022 - Present
    I am a UX Strategy and Design consultant for enterprise and consumer mobile and web applications for multiple clients, including:...PayPal...Rakuten (FatWallet/Ebates)...Carnegie Mellon University...Tata Communications...ForAllSecure
  • Punchh
    Senior Director / Head Of Ux Design & Research
    Punchh Nov 2020 - Dec 2022
    San Mateo, California, Us
    Led a team of UX Designers and Researchers at Punchh and PAR Technology to provide a best-in-class experience for Marketers, Operators, Employees, and Guests of global and regional restaurant brands such as Taco Bell, Dairy Queen, Denny’s, Jamba Juice, MOD Pizza, and El Pollo Loco. Products include:* Punchh Loyalty Marketing Platform * Punchh Mobile Loyalty & Ordering App Framework* Brink POS* PAR Payments and Services* Data Central (inventory management, staffing and scheduling)
  • Feedzai
    Director Of User Experience
    Feedzai May 2018 - Nov 2019
    San Mateo, Ca, Us
    ... Expanded team from two to 4 UX Designers, 2 UX Researchers, and 1 Product Marketing Designer. ... Defined, socialized, and implemented a new Discovery-driven process that ensured cross-functional team alignment and empowered the UX team to focus efforts on the projects with the highest impact on the success of the product and company.
  • Lattice Engines
    Director Of User Experience
    Lattice Engines Oct 2014 - Feb 2016
    San Mateo, Ca, Us
    ...Successfully launched the first UX-driven product at Lattice: Lead Prioritization for Marketers. ...Drove the research and responsive design of the Sales-facing UX for the Lead Prioritization product....Collaborated with the VP of Product to develop the vision for Prospect Discovery and Segmentation applications.
  • Insideview Technologies, Inc.
    Director Of User Experience
    Insideview Technologies, Inc. Mar 2010 - Nov 2013
    San Francisco, Ca, Us
    ...Responsible for increasing adoption and engagement of our product by providing an exceptional user experience. Total Monthly Active Users increased significantly based on User Experience initiatives. ...Defined the user experience strategy and priorities for design, user research, UI implementation, and hiring....Inspired and managed a growing team of 10 in the US and India including UX designers, UI engineers, and a technical writer. The retention rate for UX designers was 100% and all were able to lead projects within 2-3 weeks of joining InsideView....Worked on contract basis at the end of my tenure to ensure a successful transition while the company searched for a new UX leader.
  • Splunk
    User Experience Manager
    Splunk Apr 2008 - Nov 2009
    San Francisco, California, Us
    ...Hired and mentored design intern to develop UI taxonomy and standards....Developed and delivered use case training to product managers and engineers....Introduced and conducted usability studies with internal users and customers. Presented findings to team and prioritized issues and proposed solutions....Led the redesign of the application framework and key product features for Splunk 4.0.
  • Yahoo! Travel
    Staff, Senior Interaction Designer
    Yahoo! Travel Dec 2006 - Apr 2008
    Sunnyvale, Ca, Us
    ...Led the product strategy and design of the first social shopping offering at Yahoo! Worked with User Researcher to discover the opportunity by conducting contextual inquiries with prospective users, and developed a business model and concepts to drive revenue via deals. Drove a cross-functional product team to develop a simple feature to test user engagement - the Coupon Center....Gained executive buy-in to conduct a contextual inquiry to understand the needs of the key target segment - people who are passionate about travel. Created a prioritized roadmap and drove the product strategy and design of multiple released features with internal and contract design resources including a site structure redesign, Destination Finder and My Travel....Promoted from Senior to Staff designer in less than a year.
  • Intuit, Quicken Solutions Group
    Sr. User Interface Designer
    Intuit, Quicken Solutions Group Jan 2005 - Oct 2006
    Mountain View, California, Us
    ...Developed expertise in the area of customer-driven innovation, a methodology to understand user needs and motivations, and evaluate designs against them....Led the product definition and design of core set of features for new consumer Healthcare offering within Quicken (Health Expense Tracker) from concept to detailed design phase. Managed a team of internal designers and consultants, and prepared and presented design progress updates to executives in the Healthcare business unit and Intuit founder, Scott Cook....Led the design of Quicken Medical Expense Manager V2, a complete redesign of the product starting with visits to customers to evaluate the efficacy of V1. Worked with team to define product scope and developed design concepts and final UI specifications....Developed concepts for new offering focused on providing budgeting tools to consumers. Assisted user researcher and other designers to conduct user concept evaluations. Wrote detailed research findings report.
  • Peoplesoft/Oracle
    Interaction Designer / Usability Engineer
    Peoplesoft/Oracle Jun 2003 - Jan 2005
    Austin, Texas, Us
    ...Led the redesign of the Customer Support Agent Communications Console and Chat products....Conducted site visits and worked with User Experience team to identify and design features to enhance product usability....Identified and designed common interaction patterns for use across CRM applications....Conducted navigation / information architecture card sorting exercises with users to develop recommendations for a more logical and intuitive menu structure.
  • Interpix Design
    Ui Design Consultant
    Interpix Design Jan 2003 - Mar 2003
    Oakville, Ontario, Ca
    ...Conducted heuristic evaluations and worked with design team to develop and test designs for the Royal Bank of Canada and ADP Payroll using low-fidelity paper prototypes.
  • Zaq Interactive Solutions
    Director Of Design
    Zaq Interactive Solutions 2000 - 2002
    ...Led the design of the company’s two web based solutions for online marketing professionals, an online ad campaign manager, and an online user community system....Led the design and project management of the corporate web site and sales support materials. Hired and managed copywriter, and managed internal designers and front-end engineers to complete the project.
  • Hyperion Solutions
    Senior Interface Designer
    Hyperion Solutions 1998 - 2000
    Us
    ...Managed UCD (User Centered Design) function within business unit. Attended leadership team meetings and evangelized design across the organization....Hired and mentored two UI designers and facilitated team design reviews to ensure quality and consistency....Led the design of two key business performance management applications. The core product allowed execs to define and monitor business strategy using the balanced scorecard methodology, and the other allowed operations to manage processes, activities, resources, and costs via activity-based costing....Defined and validated product requirements as interim Product Manager for Hyperion Performance Scorecard.

Beth Goldman Skills

Microsoft Office Customer Service Microsoft Excel Microsoft Word Management User Experience User Interface Design Interaction Design Usability Testing Information Architecture User Centered Design Usability User Interface Visual Design User Research User Experience Design Product Management Experience Design Strategy Saas Agile Methodologies Social Media Human Computer Interaction Social Networking Web Design Software As A Service Requirements Analysis Heuristic Evaluation Persona Paper Prototyping Wireframing Wire Framing Enterprise Software User Scenarios Use Case Analysis Design Management Cross Functional Team Leadership Web Applications Contextual Inquiry Card Sorting Usability Engineering Task Analysis Wireframes Great Taste Product Strategy Product Innovation Customer Experience Agile User Experience Design Management User Experience Research Innovation Management Mobile Design Design Leadership Lean Design Design Thinking

Beth Goldman Education Details

  • Birmingham City University
    Birmingham City University
    Interface Design
  • Ocad University
    Ocad University
    Industrial Design
  • Thornlea S.S.
    Thornlea S.S.
    High School Diploma With Honors

Frequently Asked Questions about Beth Goldman

What company does Beth Goldman work for?

Beth Goldman works for Self-Employed Contractor

What is Beth Goldman's role at the current company?

Beth Goldman's current role is UX Strategy and Design Consultant.

What is Beth Goldman's email address?

Beth Goldman's email address is be****@****chh.com

What is Beth Goldman's direct phone number?

Beth Goldman's direct phone number is +141540*****

What schools did Beth Goldman attend?

Beth Goldman attended Birmingham City University, Ocad University, Thornlea S.s..

What skills is Beth Goldman known for?

Beth Goldman has skills like Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Management, User Experience, User Interface Design, Interaction Design, Usability Testing, Information Architecture, User Centered Design, Usability.

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