Beth Griswold Email and Phone Number

▪ Directed staff in completion of all operational priorities by implementing marketing plans, policies and procedures; revamped inventory and resolved systems and staffing issues.▪ Monitored costs, sustained budgets and amplified profits by developing more powerful business blueprints based on rejuvenated brand reputation and hospitality aesthetic.▪ Revitalized customer base by recovering previous clients and enticing a new generation of patrons.▪ Engineered staff reliability… Show more ▪ Directed staff in completion of all operational priorities by implementing marketing plans, policies and procedures; revamped inventory and resolved systems and staffing issues.▪ Monitored costs, sustained budgets and amplified profits by developing more powerful business blueprints based on rejuvenated brand reputation and hospitality aesthetic.▪ Revitalized customer base by recovering previous clients and enticing a new generation of patrons.▪ Engineered staff reliability, dedication and loyalty; reduced staff labor by 3% through instituting operational efficiencies.▪ Orchestrated 1.2 star ratings jump by spearheading cultural changes.▪ Collaborated with other department heads to resolve front desk, reservations, marketing/events staff shortages.▪ Innovated large-scale solutions such as combining tasks and integrating department functions; improved hotel operations and service levels.▪ Spent two months as Marketing and Events Account Manager prior to advancement. Show less

▪ Identified and contacted prospective clients to promote banquet and catering events; strengthened and grew existing accounts and generated new business.▪ Renovated programs, sales cycle, operations, and overall messaging to enhance marketing strategy.▪ Defined processes to drive efficiency by authoring a sales manual in coordination with sales teams; devised message templates for each offering and loaded into Customer Relationship Management system.▪ Defined team members’ daily… Show more ▪ Identified and contacted prospective clients to promote banquet and catering events; strengthened and grew existing accounts and generated new business.▪ Renovated programs, sales cycle, operations, and overall messaging to enhance marketing strategy.▪ Defined processes to drive efficiency by authoring a sales manual in coordination with sales teams; devised message templates for each offering and loaded into Customer Relationship Management system.▪ Defined team members’ daily assignments to secure equitable distribution of efforts throughout marketing, meetings and operations; scheduled staff to generate robust shift coverage.▪ Generated 40% year-over-year revenue boost, surpassing year-end sales goals by 20%.▪ Refreshed marketing strategy by launching new business, outreach and incentive efforts including neighborhood business canvassing, large-scale networking events and social organization connection.▪ Stimulated 40% increase in lead conversion and 50% increase in new leads by managing event pipeline.▪ Initially functioned as Operations Manager at Wild Ginger for five months. Show less

▪ Piloted new sales event program based on market research, financial and operations metrics, standard operating procedures and sales and marketing plan.▪ Influenced design and build-out of Seattle location in collaboration with architect, construction manager and business owner. ▪ Prospected sales by email and telephone outreach, social selling, and event networking.

▪ Established sales program and initiated event protocols for each individual restaurant location.▪ Fashioned a special events department, operation, and business by defining program requirements.▪ Analyzed data and metrics to determine necessary improvements; captured $750K revenue increase by second year.

▪ Collaborated in opening a new restaurant in a new home team stadium area by leading projects, setup, operating procedure development and team training; coordinated with construction closeout.▪ Evaluated hourly data each game day to plan appropriate staff coverage for minimum and maximum capacities.▪ Increased game day sales by 4% while reducing labor by 5%.▪ Influenced operations in Assistant Manager Role at Hollywood Tavern from 2013-2014.

▪ Served as Executive Assistant to managing attorney; tracked schedules for six attorneys; calendared conference room; and coordinated meetings.▪ Maintained legal files and electronic documents and assisted with account management, invoicing and payments.