Work sabbatical to travel across the United States in a camper van with my husband and our two dogs. We believe in taking time every few years to adventure, reconnect with each other, learn something new and explore this amazing world.

- Create, implement, and improve processes to identify new opportunities, evaluate and prioritize and ultimately develop new products- Serve as the integration point between Product Development (product, design, developers) and Operations (Client, Customer, Marketing, Partner, Finance) teams at all stages of product development, creating transparency about priorities, seamless launches, and quick feedback- Develop business process to eliminate ambiguity around business requests and quickly resolve failures- As needed tactical Program/Project manager for cross team or cross company initiatives- Communicate across all levels of the organization, from senior leadership alignment to tactical team execution. - Facilitate action, resolve conflicts, manage relationships and communicate constantly

- Collaborated in founding Google's online hardware store. - Led more than 100 product launches in 18 months. - Oversaw multiple projects at the same time. - Contributed to determining goals. - Developed project plans, timelines, and milestones. - Regularly tracked progress toward achieving objectives. - Performed such functions as forecasting, allocating resources, managing suppliers, and briefing executives. - Identified and analyzed emerging problems and roadblocks. - Resolved or escalated issues. - Partnered with more than 15 internal and stakeholder teams. - Managed the launch calendar- Regularly prepared status, readiness, and management reports.ACHIEVEMENTS:- Attained a $1 billion run-rate within nine months of the store's launch.- Increased the store's offerings from one product available in one country to hundreds of stock keeping units sold in 22 nations. - Halved launch time through detailed planning.- Created a replicable launch process with templates now used by four project managers.

Managed preparation for the launch of Google's bookstore in three countries. Instituted process improvements, established a call center, and adjusted the support model as Google introduced new products.ACHIEVEMENTS:- Consistently reached milestones ahead of schedule.- Received positive feedback from a number of parties at the launch event.

In six months created a vendor-led team of 100 salespeople focused on generating business with small and medium enterprises. Set targets, supervised the staff, taught them sales skills, assessed customer satisfaction, and reported about the project's progress to company decision-makers.

Coordinated with an international team in selling multiple Google products and features. Developed new clients for more than 80 AdWords accounts, ensuring long-term support of clients. Designed a process for account management. Inspired closer cooperation among internal teams. Extended outstanding customer service to advertisers while maintaining quality assurance. Established rewarding relationships with C-level executives.ACHIEVEMENTS:- Met or exceeded sales targets every quarter.- Managed $12 million per quarter across 80 agencies, nearly double the typical agency book of business.

Built, managed and offered ongoing improvement suggestions for new client accounts using industry research, data analysis and strong understanding of AdWords advertising and client goals. Managed a wide range of customer service responsibilities and demands including account status reviews, client calls, account creation, account improvement, and reactive support. ACCOMPLISHMENTS- Received excellent customer service feedback from clients - developed skills and tactics to handle distressed and upset clients.- Increased collaboration among internal teams

- Developed, researched, wrote, and published articles about global trends- Finalized and reviewed a book for publication and effectively managed an office

- Helped create and implement daily operating procedure for a new department while answering hundreds of daily inquires relating to a nationwide charitable campaign- Aided President Clinton's personal assistant in daily functions