• Responsible for overall management of the corporate real estate portfolio for office locations, which include space planning and projections, administration of budgets for corporate facilities and planned move or renovation projects, facility related vendor management, sublease management, tracking and invoicing• Manage team of 3 facilities site managers • Operates as the primary liaison to the Landlord’s Property Manager and outside vendors in all… Show more • Responsible for overall management of the corporate real estate portfolio for office locations, which include space planning and projections, administration of budgets for corporate facilities and planned move or renovation projects, facility related vendor management, sublease management, tracking and invoicing• Manage team of 3 facilities site managers • Operates as the primary liaison to the Landlord’s Property Manager and outside vendors in all corporate office locations.• Manage new market and corporate expansion projects• Manage corporate space planning and oversee tactical planning and execution • Interface with Real Estate Brokerage company for property management and lease administration• Vendor contact for furniture, general contractor, voice/data contractor, architect and others• Project Manager for office moves, renovation, and decommissions.• Liaison with Insurance company for all COI requests • Assist with payroll processing, backup for when Payroll Analyst is out of the office, process payroll mail including payroll tax and garnishments • Company Administrator for FedEx.com • Daily and weekly bank reporting and approver for wires Show less

• HR Business Partner supporting employees nationwide• Process applicants in pre-employment stage; including background checks, offer letters, new hire paperwork and managing HRIS on-boarding• Employee relations including mediation and investigations • Ensure proper termination process and conduct exit interviews• Participate in RIF activity, including traveling and closing down branch location• Administer and manage all PLOA, FMLA, and STD programs• Partner with… Show more • HR Business Partner supporting employees nationwide• Process applicants in pre-employment stage; including background checks, offer letters, new hire paperwork and managing HRIS on-boarding• Employee relations including mediation and investigations • Ensure proper termination process and conduct exit interviews• Participate in RIF activity, including traveling and closing down branch location• Administer and manage all PLOA, FMLA, and STD programs• Partner with managers to administer PIPs and Warnings • Make employee and organizational adjustments in Workday such as employee change of team, cost center, location, process promotion, compensation adjustment, work schedule change, and PTO adjustment• Manage real estate and facilities projects for all phases of new location leases, office renovations, relocations, and closing• Create low voltage data mapping and IT Room rack layouts for new office locations• Manage subleases including invoicing and collections• Manage team of 4 interns for facilities and real estate projects • Assisted in standing up new Customer Experience Department. Created Org Charts, Seating arrangements, organization announcement presentation, recommendations for management structure within Technical Support and Inside Sales teams• Work with VPs and Directors across the business to define customer segments by product family. Own the execution of segmenting all customers; Document customer segment definitions; Partner with IT to turn those definitions into automated code to run nightly updates in CRM• Manage Relational (NPS) and Transactional Survey Responses for Customer Experience team ensuring that callback requests are addressed through resolution of customer issue; Report on Survey results including type of survey, type of issue, results, upgrade or renewal• Create new suppliers, supplier contracts, purchase orders, and reoccurring billing invoices• Fulfill duties of the Senior Manager HR while on leave of absence (3 months) Show less

• Responsible for the staffing support, from entry level to VP, for the following departments: Technical Support, Elite Account Management/ Customer Care, Provisioning, NOC, ServiceActivations, Development, Business Analysis, Project Management, Marketing, Sales Support,Help Desk, and Network Planning.• Work directly with managers, directors, vice-presidents, and C-level executives to understand the current needs for their teams as well as the future direction.• Coordinate with… Show more • Responsible for the staffing support, from entry level to VP, for the following departments: Technical Support, Elite Account Management/ Customer Care, Provisioning, NOC, ServiceActivations, Development, Business Analysis, Project Management, Marketing, Sales Support,Help Desk, and Network Planning.• Work directly with managers, directors, vice-presidents, and C-level executives to understand the current needs for their teams as well as the future direction.• Coordinate with training department to schedule new hire product and services, and technical training classes.• Partner with Finance to ensure open headcount and budget are in alignment.• Assist Human Resource Business Partner in employee onboarding.• Create manual reports and process documentation for VP of Customer Care o Call Center Daily Ticket Statistics o Call Center Open Headcount Reporting o Afterhours Escalations Procedures• Workday Recruiting SME - includes training team on new functions, testing, process documentation and creating user guides. Show less

• Recruit IT professionals on a national level.• Work closely with account executives and hiring managers to ensure clear understanding of job orders and client satisfaction.• Participate in technology forums and user groups.• Keep in close contact with placements to ensure continuing consultant and client satisfaction.

• Recruit Technology professionals focusing on ERP Functional / Technical consulting (SAP, Oracle, PeopleSoft, JDE), Project Management, Scrum /Agile Coaching, QA Testing, Microsoft Technology Development, Java Development, and Systems and Infrastructure Development and Administration.• “All Star” Recruiter of the Month recipient

• Recruit ERP (SAP, Oracle, PeopleSoft, Siebel, JDE) professionals on a National Level.

• Roles Recruited for: SAP Consultants (FICO, SCM, ABAP, HCM, Basis, NetWeaver, SRM, PLM,BI, IS-Retail); Oracle Consultants (HRMS, Financials, Supply Chain); PeopleSoft Consultants(HRMS, Financials); Informatica, SharePoint.

• Roles Recruited for: SAP Consultants (FICO, SCM, ABAP, HCM, Basis, NetWeaver, IS-Retail);PeopleSoft Consultants (HRMS, Financials); Informatica, SharePoint, .Net, QA, Graphic Designer,SFDC.• Consistently exceeded minimum production standards and produced over $300K in GM yearly.• Trained new and current staff on CRM (Bullhorn)