Accomplished Global Employee Relations (ER) Operations Manager, recognized for leading a small global team in executing operational processes for diverse ER activities at BlackRock.Proactively manages high-risk scenarios globally with urgency, confidentiality, and accuracy, ensuring compliance with controls and standard operating procedures.Demonstrates expertise in stakeholder management, collaborating with ER leadership and HR Operations leaders for strategic alignment and team development.Proven ability to oversee complex involuntary exits, drive scalable ER processes, and contribute to the expansion of the ER function within the organization.Skilled in creating and maintaining ER documentation, initiating redundancy details, and ensuring policy-compliant termination documentation.Proactive in identifying opportunities for process improvements, enhancing efficiency, and minimizing risk.Collaborative leader with a focus on building and sustaining high-performing partnerships globally in a matrixed environment.Led the design, implementation, and maintenance of a global Case Management system, optimizing efficiency and aligning with organizational needs. Currently collaborating with the platforms team to design and implement the global severance process within Workday, leveraging technology for efficiency and compliance.Engages in cross-functional collaboration for successful implementation and adoption of global severance processes within Workday.Demonstrates proficiency in vendor management and a commitment to continuous improvement in HR operations.