Beth Hjortaas-Nogai Email & Phone Number

Greater Minneapolis-St. Paul Area

For more than 50 years, Minnesota Housing worked to provide access to safe, decent and affordable housing and to build stronger communities across the state. I’m thankful to be a part of the vision which is for all Minnesotans to live in a safe, stable home they can afford in a community of their choice.• Coaching the IT organization through Agile Transformation as a Scrum Master• Work as the IT Business Partner as the strategic liaison with the Single Family division of the agency for the purpose of managing all technology needs to support business functions• Partner with business leadership of division for project conception, estimation and prioritization through life cycle and completion• Responsible for development and implementation of solution roadmaps

Greater Minneapolis-St. Paul Area

As the Product Owner of the new Borrower Center, I worked on digital mortgage initiatives for clients at Mortgage Cadence.• Stay abreast of trends, compliance/regulatory impact and technology needs of the mortgage industry• Strategize with the Product Manager on product roadmap based on business need, client input and available resources• Translate business requirements into epics, features and writing user stories• Collaborate with product management team to prioritize resources and cross product integrations• Join forces with third party vendors and procurement for functionality and integration• Work in partnership with IT management in preparing scope documents and estimates• Participate in all scrum ceremonies as the Product Owner on three scrum teams• Work with marketing, legal, compliance, implementation, finance, product support, technical writing and sales to ensure successful roll-out of releases

Greater Minneapolis-St. Paul Area

At UnitedHealthcare I worked as a Product Owner in Digital Experience department of the CIO of the Military and Veteran's group providing digital modernization and enhancements to a portal used by beneficiaries, providers and the Federal Government.• Liaison between the business and developers, analysts and QA• Work breakdown and planning into features, releases and sprints, writing user stories in Rally• Participated in and/or lead scrum ceremonies including daily stand up, scrum of scrums• Conducted user acceptance testing for two scrum teams• Performed bi-monthly product showcase demonstrations to stakeholders and executive team• Substitute/Back-up Scrum Master for two development teams• Product Owner/Business Lead for UAT, story and test case creation and assignment, coordination with the business, reporting to leadership• Initial National Agency Check (NACI) Security Clearance

Greater Minneapolis-St. Paul Area

• Managed development of a digital solution including website, mobile optimized website and transaction processing and then lead implementation to Fortune 100 healthcare corporation• Cultivated healthy teams through conflict resolution and providing encouragement and removing impediments• Success with the Agile process including guiding product owners through user story creation; successful completion of sprints and ceremonies including facilitating Retrospective, Backlog Grooming/Poker Playing, Sprint Planning, Daily Stand-Up Meetings • Created and implemented portfolio and release management processes to successfully manage product and release roadmaps; trained product owners and developers• Coached Agile teams on a transition from Scrum to Kanban, created formal training for developers, testers and analysts; configured CA Agile Central (FKA Rally) with appropriate tools for successful rollout• Lead internal projects focusing on IT Infrastructure and Operations; developed a software solution for check processing which saved the company $350,000 a year• Directed IT Systems Group initiatives, developed a master project plan to track quarterly project goals and conducted weekly status meetings• Trained newly hired employees on CA Agile Central (FKA Rally) and company’s Agile practices; successfully added a new team to the sprint cycle• Created development status reporting for progression of work and presented results weekly to senior management in order to prioritize future goals and projects• Contributed on competitive and highly customized state government RFP responses and created Microsoft Project Schedules spanning many phases over multiple years• Lead UAT, User Training and Vendor FTP Migration for $30 million dollar government implementation including writing revenue generating deliverables/project documents

Greater Minneapolis-St. Paul Area

As a Regional Account Manager, I worked with financial institutions providing compliance e-learning (Learning Management Systems), research and reference subscriptions and professional services custom engagements. • Customer liaison between clients and technical personnel to ensure mutual understanding of processes and applications• Performed extensive needs assessment and requirements analysis; developed best solution to satisfy sponsor and stakeholder’s needs• Created detailed solution proposals with Statement of Work including negotiated cost, time and scope

Greater Minneapolis-St. Paul Area

Working for both the Financial Services and Tax divisions of Wolters Kluwer gave me the experience to execute workflow analysis with clients to determine needs and understanding of operations. I performed effective demonstrations and presentations to C-Level contacts and explained ROI of solutions. • Managed a territory of $2.1 million dollars selling compliance software and consulting solutions to banks, credit unions and mortgage companies• Analyzed client’s business requirements and processes through document analysis, interviews and workflow breakdown• Presented demonstrations of software and digital solutions to c-level executives• Sales Achievement Award for 184% of goal and 100% of software/subscription renewal• Stayed current on market, competition and trends; applied to business strategies and translated regulatory requirements to clients

Minneapolis, Mn

As an Account Executive for this national wholesale mortgage lender, I problem solved with loan files, was an advocate for brokers with underwriting, processing and closing staff. • Expedited loan file processing across multiple internal departments on behalf of clients• Performed loan reviews for quality aligned with company underwriting guidelines• Trained clients on proprietary software program for automated mortgage underwriting which effectively grew relationships and sales• Grew territory revenue by 70% from cold calling and cultivating new relationships

Apple Valley, Mn

Established company to offer loan processing contracting in a competitive posture• Created communications management schedules for stakeholders • Monitored workflow requirements to meet timelines and deadlines• Processed mortgage loans using Encompass and ran automated underwriting• Pre-close reconciliation of loan documents for final approval

Mini Masters Of Project Management, Project Management

Agile Certified Practitioner Course

Ba

Emerging Leaders Institute, Organizational Leadership