Elizabeth Jach Email & Phone Number

Greater Salt Lake City Area

• Research and identify root causes and reported bugs and issues
• Provide second tier support for Customer Service Team
• Setup, configure, and administer Galileo products and processes as required
• Administer, develop and test Linux shell scripts for process automation
• Work with application developers to specify and design fixes to existing processes as well as new processes
• Work with the database administrator to maintain and enhance the current database environment utilizing Oracle SQL Developer

UNIX system data repair using SQL RDBMSIdentified database corruption, programming errors and performance issues using root cause analysisReplicated application errors and articulated and prioritized needed programming correctionsPerformed Quality Assurance Testing on application patches and upgradesProficient with Procomm Plus for Telnetting into.

Technical Management, Business Information Systems

Education record