With over twenty years of experience as a Customer Experience Consultant I am a strategic, results oriented, leader who adds value using critical thinking to assess, design and execute solutions that influence the organization’s culture and patient experience. Enhances team performance as a respected mentor in the development of analytical and relationship building competencies. Fiscally impacts operations as a recognized steward using process improvement and resource conservation.
Listed skills include Customer Experience, Healthcare Consulting, Employee Engagement, Process Improvement, and 12 others.