High-impact leader providing HR Generalist & Business Partner functions through education, self-development, risk assessment, confidentiality & compliance, and a major resource for managers and all other staff members. HR Generalist for staff of up to 150; provide assistance with staff engagement, employee relations, investigations, staff coaching, and performance management; provide guidance to managers regarding training and development, leaves of absence, and conflict resolution. Provide HR Business Partnership and strategic support to Store Manager and Store Leadership team regarding above activities; ensure application of HR policies is consistent, aligned with company values & policy, and compliant with applicable laws; partner with Store Leadership to proactively plan to manage impacts of change on staff; ensure staff member performance reviews are well-written, delivered effectively and on time.  Management of store-level leaves of absence, workers compensation claims, COVID-19 absence management and all related issues; ensure compliance with federal/state laws and company policy. Assist in recruiting and hiring in all departments; provide excellent customer service to applicants throughout the hiring process and support their transition from candidate to employee; perform on-boarding for all new hires; stay up to date with all business needs, skills assessment, and efficiently source talent accordingly.  Work with the recruiting team to execute a staffing strategy for the new store opening at Palisades including full cycle recruiting, hiring events, build & maintain candidate relationships & relationships throughout the community, and assist with training & onboarding for staff of 125+.  Provide support on additional projects, such as new store opening, and assist with company initiatives, and company-wide HR projects, such as HR Bench, benefits open enrollment, development, and trainings.

 Demonstrated ability to be self-directed, self-motivated, and accountable for Human Resources in all facets to support operations and drive results. Facilitated HRIS transition from iSolved HRIS, Micros POS time & attendance, Hot Schedules & Schoox training to Paycom HRIS system through training and development of managers and employees. Maintained all areas of employment compliance by utilizing OSHA logs, EEOC, Applications, Federal & State posters, Industry-specific rules & regulations. Lead in-house recruiting for operations. Partnered with hiring managers to discern workforce needs; outline desired qualifications; and source, screen, schedule interviews for hiring manager & GM; Orientations & new employee paperwork; Onboarding.  Ensured staff performs at a high level to consistently produce high guest satisfaction through monthly proficiency checks, 90-day and annual reviews. Implemented and maintained employee appreciation programs.  Trained managers on new employment laws and basics of management with HR components. Expert knowledge of Oregon Employment Law to include Predictive Scheduling, OFLA. Compiled pertinent data & provide timely reports to management, mitigated costs of Oregon Work Schedules Law. Advised managers regarding corrective actions, terminations, & other HR related topics regarding their staff. Represented company in unemployment claims & hearings, reduced unemployment rates for company by providing thorough documentation and follow-up.  Administrative work: Process bi-weekly payroll for 150 employees using Paycom HRIS Manage leave programs  Benefits administration Safety Ambassador for roll-out of company-wide safety program Managed the worker compensation program, & accident review process

Human Resources | Recruitment | Hiring | Onboarding Contributing member of Talent Sourcing Team including new hire orientations. Created and wrote content for the company’s Onboarding Program for New Hire Managers. Provided timely and effective performance reviews to managers and employees for team of 50. Supported the learning and development of managers on HR related topics. In-restaurant government compliance, training, investigations, and recruiting & selection. Responded to employee issues and questions in a timely manner. Met with all new hires to explain company vision, benefits, guidelines, and procedures.  Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, terminating employees, and administering disciplinary procedures.Operations | Labor Planning | Training | Quality & Performance Management Introduced and provided training and coaching to managers and teams on the fundamentals of restaurant operations and the optimization of systems. Introduced Guest Engagement Improv Skills training and increased sales by 17% in first year. Hiring the right people and building and leading high-performing teams capable of taking on tasks with aggressive timelines. Coaching and mentoring talent to the next level in the organization and ensuring a pipeline of talent for operations in our location and throughout the company. Generated a continued increase in sales year over year, with another 4.1% increase in 2017 with a combined total of $750,00 increase in sales year over year in my three years of leadership at Newberg location. Increased guest counts by 14.8% in first year at Newberg location, continued growth in second year of 3% over prior year. Opening Restaurant GM for Tigard location in 2012, tasked with establishing systems for seamless operation and training of new team of 45 local, hourly employees as well as facilitating community outreach programs.

Casual dining with award-winning barbecue in a fun atmosphere, $6.75M in sales per year. Managedtraining program and front of house team, collaborated with multiple teams to provide excellence in training and exceptional guest service, and sourced talent to maintain productive staffing for team of75 to 90.

Casual dining restaurant specializing in Italian-American cuisine. Managed the Portland, Oregon location with $3M in sales, and led Portland market in sales growth.

Fine dining steak house specializing in custom-aged USDA Prime mid-western beef, award-winning wines, and an unforgettable experience.Front of House Manager & Wine Buyer of downtown Portland location. Operations | Cost Control - LBW | Training | Quality & Performance Management FOH Manager for staff of 50, ensured superior guest service delivered for every guest. Implemented and Managed Self-Managed Audio & Cards (S-MAC) training program. Managed liquor, beer, and wine inventory of $100,00. Reduced excess wine inventory by $40,000