Beth Koebbe Email & Phone Number

Greater St. Louis Area

-Supported comprehensive facility management and maintenance needs for all client locations throughout US and Canada-Cultivated valuable relationships with multiple clients, vendors, and landlords-Facilitated and oversaw an average of 140 active requests by striving for in-depth customer service experience, maintaining high turnaround rate of completion-Partnered with external contractors to review incidental requests and submit work orders; devise and negotiate proposals for recommended solutions-Managed complex work orders with escalated client corporate visibility including environmental hazards, disaster recovery, and build back construction-Reviewed site plans, building and safety code requirements for each property to assure that repairs and renovations aligned with client design and engineering specs, while maintaining code compliance-Provided consistent and timely communication regarding project timelines, due dates, and expectations-Managed and sought approval on items relating to capital expenditures and insurance claim-eligible items-Led weekly calls with client to review active workflow and ensure process efficiency-Remained knowledgeable regarding all operational aspects of building systems-Monitored and assessed vendor performance through client feedback, physical results, benchmarking reports, and cost analysis-Negotiated savings and pricing with landlords and vendors to positively influence client profitability, goals, and objectives-Verified final invoices upon receipt and scheduled payment for processing in a timely manner-Provided training and direction to new associates, act as an ongoing resource and support system

Saint Louis, Missouri

-Managed global relocation for each assignee as the single point of contact, including permanent moves, short- and long-term assignments, and repatriations-Served as single point of contact and advocate for each relocating assignee and all accompanying family members/dependents-Maintained fluid correspondence with client HR contacts to share status updates and proactive solutions for concerns that arose during the relocation process-Communicated with client HR team regarding policy exclusions; negotiated with client for approval of exceptions that were in the best interest of the assignee-Assisted with management of external suppliers; streamlined communication between client, assignee, and suppliers-Trained new Global Assignment Consultants and Associates on all policies and procedures-Completed variety of projects and data reports as requested, both internally and for clients-Represented company during client and prospect visits, participated in corporate and client presentations

Saint Louis, Missouri

-Supported five+ Global Assignment Consultants with administrative tasks; maintained system data integrity, follow-up communication with suppliers, reporting and other delegated responsibilities to support seamless relocation experience for each assignee-Created files in database portal for new relocating assignees; conducted quarterly audits on all active files to ensure compliance and thorough data integrity-Researched and initiated service referrals with appropriate suppliers; proactively managed communication with suppliers, kept assignee files current with details and directives from all parties involved in relocation process-Provided back-up to Global Assignment Consultants and other Global Assignment Associates

Fenton, Missouri

-Coordinated inventory cycle involving vendors and distribution centers-Capitalized on inventory productivity through analysis of sales and market trends on a local and regional level-Cultivated partnerships with product managers, vendors, and logistics representatives to preserve ideal inventory levels while directly impacting profitability-Maintained clean and organized receiving area, warehouse, and stockroom space-Communicated with district manager and corporate liaisons to identify district-wide and local opportunities-Developed and implement weekly schedules to ensure proper staffing levels-Exemplified sales driven culture through product knowledge and customer engagement-Ensured merchandising is executed according to company standards-Led custodial team to maintain superior cleanliness standards, partnered with trade professionals and vendors to complete facility maintenance action items and repairs

Fenton, Missouri

-Assisted in build-out and setup of Missouri’s first Gander Mountain location-Exceeded company records for Soft Opening and Grand Opening sales, credit acquisition, and customer satisfaction-Drove profit generation by exceeding sales and revenue goals, utilizing reporting tools as a guide in decision-making, executing appropriate merchandising, implementing plan-o-grams-Achieved expense reductions while preserving standards, managing labor and other controllable costs, and achieving shrinkage goals-Partnered with store leader to identify merchandise needs; collaborate with corporate merchandise team to organize allocation and delivery of product-Engaged with customers and offered relevant suggestions for product solutions-Assisted in leading the store in the absence of, and in partnership with, the Store Manager-Boosted store and corporate team involvement in local community through organizing and hosting events and activities

Washington, Mo

All tasks and responsibilities of the Sales Manager position, in addition to:-Accountable for merchandising and visual execution; assisted in interpretation of corporate vision and direction-Guided thorough execution of monthly set for all nine store departments-Championed high standards for visual merchandising and maintenance of store environment-Inspected stock room areas to identify replenishment opportunities and effectively allocated resources to drive sales-Led process of receiving, maintaining, delivery, and reverse logistics of merchandise-Partnered with district team for effective execution of company’s branding, marketing campaign, and overall transformation-Coordinated and performed annual storewide physical inventory count

Greater St. Louis Area

-Responsible for driving approximately $20 million in sales-Spearheaded preparation and execution of monthly set by coordinating with leadership team to plan and strategize-Identified opportunities related to merchandising, replenishment, and recovery-Empowered team to spontaneously implement solutions that have biggest impact to customer-Actively listened to customer issues in calm and agreeable manner to address concerns and resolve issues-Analyzed weekly sales and inventory reports as a tool to benchmark sales against competitors-Developed team by observing strengths and opportunities, coaching in the moment, and facilitating impactful conversations-Trained and led approximately fifty team members-Participated in talent management process to select and hire store talent, develop succession plan for associates-Member of JCPenney Campus Talent Acquisition Team

Greater St. Louis Area

-Appointed professional mentor for comprehensive training throughout program-Played integral role in implementation and leadership of JCPenney’s image and branding overhaul-Gained understanding of retail industry through on-the-floor sales experience and extensive product knowledge training-Provided leadership to designated team of sales associates-Partnered with senior leadership on strategic business activities and decisions

While interning at the Gallery at ISC Surfaces, I helped to maintain the showroom for the use of retailers, designers, architects, fabricators, and end consumers. I organized concept panels showing ideas for tile, stone, glass, and metal flooring as well as smaller samples of natural stone slabs. When working with retailers, designers, and consumers, I was able to utilize my product knowledge to assist in their selections, as well as generate artistic solutions for the clients' projects.