Beth L. is a Owner at The Parlay Queen. She possess expertise in crm, strategy, leadership, consulting, management and 38 more skills. Colleagues describe her as "When I came to Ford Credit it was my first time as collector. Beth was one of my coaches, and she taught me how to deal with customers and our work load. She was influential by showing me how to handle irate customer and was very knowledgeable in fixing account mishaps. Her tone and calm manner eased customers into trusting her and letting her help them resolve their accounts. As a mentor Beth was patient and all knowing; if she didn't know the answer found it and showed me how to… Show more" and "Beth was an extremely competent employee, always punctual, diligent, and detail oriented. She helped me learn the policies and procedures at Farheap Solutions. She was always courteous while helpful to me and extremely professional with the customers. She easily adapted to the constant changes in procedures as the company grew and expanded to meet the needs of its client, Overnightprints.com. As a lead, Beth was required to open the office, and handle escalated calls and emails. She… Show more"