Beth Lew, Pmp Email & Phone Number

Deerfield Beach, Florida

South Florida, Usa

NetCracker Technologies (formerly Convergys, Inc.)Provide leadership and oversight on various software life cycle projects. Plan, develop, and execute schedules to ensure timely completion of project deadlines and milestones. Ensure the project stays in line with the budget. Ensure timely and accurate communication with project contributors throughout the software development life cycle. Effectively coordinate the system scope with the activities of the teams. Identify and monitor project risks and effectively deal with difficult situations. Help develop solutions to complex problems. Extensive experience producing, quality-assure, and web test documentation in print, web-based, and online formats; Redesign navigation and Web pages. Interface with cross-functional teams to ensure products are delivered on-time, on-budget, and of the highest quality for our customers.

Manage all editorial and production tasks in the book production process. Responsible for on-going coordination and trafficking of information with the publisher, author, copy editors, proofreaders, typesetters, art studios, and printers.

Managed staff; scheduled and developed all writing, editing, and design for NEC, Vibren corporate, Web site, and third-party clients. Edited all technical and marketing documents for printed and online deliverables.Established strategies to generate client business including sales packet, Web page, newspaper and magazines advertisements, cold calls, e-mails.Met with prospective clients, analyzed, and scoped requirements, priced jobs, and prepared statement of work document for client. Handled coordination between writers, illustrators, designers, and clients to ensure seamless and timely job progress and completion.Designed and developed all corporate marketing and advertising materials for new company.

Directly supervised 3-5 technical writers, editors, and 3 graphic illustrators.Scheduled, managed, and edited printed and online notebook product and accessory documents.Localized documentation for international audience.

Managed projects and wrote and edited all printed hardware and software documents, promotional pieces and/or online help files.

Developed software documentation and system support to home office and customers. Developed a variety of departmental systems including software and documentation library, and hardware and software inventory control.

Acted as liaison between user groups and MIS staff developing automated business systems. Analyzed user needs, developed specifications and test procedures, prepared user documentation, provided user education, training, on-going system maintenance, and troubleshooting.

Data Base Publishing Program (Harper and Row Publishers) Developed an industry-intensive database for 60 industries. Analyzed marketing and financial documents for the database. Supervised data analysts.

Graduate School; M.S, Library And Information Science

Program emphasis on information management and database development.

B.S., Communication Disorders

H.S. Diploma, Pre-College