Beth Lott Email & Phone Number

Port Orchard, Wa

Coordinated, organized, and/or directed the operation of a program or major activity.- Provided essential coordinating, scheduling, admin support, and organized safe transportation for approx. 240 resident veterans to medical appointments and other transportation needs throughout the Puget Sound.- Helped schedule an average of 600+ medical appointments each month through referral system.Represented management and served as primary contact in assigned program areas.- Routine interaction with the superintendent, AA5, AA3, facilities manager, HIM supervisor, Physicians, Nurses, Vendors, Medical Offices, VA Hospital staff members, and Kitsap Transit.- Acted as central point of communications for drivers, and coordinate destination points for these drivers. - Policy and procedure review and administration for all trades.- Assigned office or other duties to transportation aides when they are not on medical runs.Served as Administrative Assistant to Facilities Manager.- Recorded attendance, leave, and overtime on time cards for 3 department (50+employees).

Seattle, Wa

- Provide intake, assessment and interview services to 40 clients per month to determine client needs for services and eligibility for CCAP, ECEAP, Step Ahead, and Seattle Preschool Program- Administer services to 400-500 clients per year on caseload, by determining eligibility for provided City of Seattle program services, updating and maintaining client application, guidelines and eligibility requirements- Explain program guidelines and eligibility requirements to families and child care providers- Review program client applications and re-certification for subsidy determination of benefits and denials- Assist partner agencies in establishing eligibility, reviewing applications and documentation for program enrollment- Verify all applications for completeness and proper income documentation- Prepare correspondence and provide recommendations of approval or denial to the manager for families requesting Exception to Policy- Provide information and referral on services offered by partner agencies- Prepare voucher agreements for parents to use at contracted City approved Child Care providers, authorizing specific dates, hours of care and subsidy amount with monthly allocation of funds- Perform data entry and record keeping duties by maintaining and updating systems for payment authorization and case management- Arrange interpreter services for non-English speaking clients by using language services for non-English speaking clients- Participated in community outreach activities promoting CCAP, Step Ahead and Seattle Preschool Program

Greater Seattle Area

- Screen and refer potential clients to appropriate community programs. - Conduct interview, assess client needs and evaluate eligibility documentation to determine authorization for child care subsidy.- Prepare a voucher agreement authorizing specific dates, hours of care, and subsidy amount with monthly allocations of funds for parent to use at contracted City Child Care Program.- Review clients’ re-certification applications for continuation of subsidy and verify completeness and proper income documentation.- Prepare, maintain and update record keeping systems for payment authorization and case management.- Involve in community outreach for People Point Neighborhood Service Centers.- Assist Step Ahead agencies in establishing eligibility, review applications and documentation for enrollment.

Greater Seattle Area

- Check and update eligibility and inputting new disabled clients in to database.- If walk-in client came in for our Utility Programs ascertain what customers need to determine which other program they qualify for and give them proper paper to fill out for, average billing, CAMP, Project Share, Federal Program EAP and ELIA, and the Weatherization program; “Flash and Gold Card” programs, Senior Rights Assistance, Information and Assistance; Senior Employment, Inter-generational program, the Volunteer program, and Tickets and Special Events Program.- Screen and qualify for eligibility with Utility Discounts, Rate 26 & 27, and Project Share.- Input client documentation in database files. Maintain accurate case notes in a computer rate databases. Schedule the interviews for the candidates for various programs.- Assess Eligibility of clients through records and data from Banner then in turn enter the information into Project Share software and send correspondence to the clients.- Strong understanding of basic math was required to calculate requirements for eligibility to the programs and to verify the accuracy of the income on submitted applications and to calculate wage percentages.- Responsible for this year’s annual change in the Income Qualification amounts for the Utility Rate Program.- Open, maintain, activate and close accounts, make changes in account status, research records to answer questions, provide information and referrals concerning utility programs and services; refer to credit arrangements, and take appropriate action to resolve account problems.- 3 years experience at using Banner with computer software skills in Excel and Word. Instrumental in custom designing cost-savings electronic database, and compiled information into easy readable database information.- Schedule the interviews for the candidates for various programs.

Greater Seattle Area

- Prepare and send correspondence to clients for upcoming phone interview.- Call customer if they are not eligible for variety of reasons.- Enter information onto PROJECT SHARE software.- Research records and retrieve data from BANNER.

Greater Seattle Area

■ Sent correspondence to and/or interviewed the business clients to find what discounts they give to seniors and disabled clients for our book.■ Compiled information to make a 100 page “Special Discount Book”.■ Entered the information onto PageMaker database software.

Greater Seattle Area

■ Duties involving all operations independently under established methods according to departmental procedures and Assist other programs with SYEP placement process.■ Knowledge of departmental practices methods and procedures in basic accounting/bookkeeping and the ability to work within those guidelines.■ Process, audit, and evaluate timesheets to ensure accuracy of hours and entries. Enter applicant and income figures into Database.■ Worked with other city departments to coordinate timesheets, manual warrants, stop payments, and warrant re-issuances. ■ Proficiency with PeopleSoft software (CSS) to review and enter timesheets, to do Recalls, New hires, layoff/suspensions, terminations, and Tax status in the management software. ■ Interviewing and coach clients to understand tax status and filing intentions. ■ Responsible for determining eligibility of youth under city, state and federal guidelines. Audit income declaration for accuracy.■ Worked one on one with youth clientele to resolve payroll and time sheet issues, & HR issues including eligibility and employment paper work.■ Interview inner office clients to assess if all needed paper work is turned in for payroll/eligibility.■ Support of Accounting, Clerical, and Office duties by using MS Word, MS Access, MS Excel, SKIES and GroupWise.■ Maintain and update files and records. Fill out forms in database and coordinate completion of all forms, files, and records for each applicant with managers and Youth Development Specialists.■ Review, verify, reconcile, and correct entries, codes, and documents prepared by others to ensure the accuracy of information.■ Under supervision of Youth Development Specialists went on site to do recruiting of at risk youth assessing with youth at schools and community centers.■ Assist in recruiting youth for participation in the city’s Seattle Youth Employment Program (SYEP) by meeting with community and agency representatives, youth and parents.

Greater Seattle Area

■ Proficiency with PeopleSoft software (Summit) to review and enter invoices for payment, and to do general ledger into City's financial management software.■ Converted manual logbooks to Excel electronic databases for department's Settlement and Judgment Funds and the Employee Leave Information. Used GroupWise for Automobile scheduling & posted daily for checkout.■ Responsible for placing orders for office supplies and equipment. Research vendor information. Research supplier prices, and follow-up with vendors, check deliveries for accuracy.■ Helped out when needed to run payments for witnesses lodging, Pick-up timesheets mail. Responsible to order business cards & name plates for new employees.