AeroLeads people directory · profile
Beth P. Email & Phone Number
Senior Customer Support Specialist
at
Fin
1 work email found
@intercom.io
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Customer Support Specialist
Location
Greater Chicago Area, United States, United States
Company size
Who is Beth P.? Overview
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Quick answer
Beth P. is listed as Senior Customer Support Specialist at Fin, a company with 209 employees, based in Greater Chicago Area, United States, United States. AeroLeads shows a work email signal at intercom.io and a matched LinkedIn profile for Beth P..
Beth P. previously worked as Senior Customer Support Specialist at Intercom and Customer Support Specialist at Intercom. Beth P. holds Bachelor Of Arts (B.A.), Communication And Media Studies from Georgia State University.
Company email context
Email format at Fin
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{first}@intercom.io
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AeroLeads found 1 current-domain work email signal for Beth P.. Compare company email patterns before reaching out.
Profile bio
About Beth P.
I'm a dedicated Senior Product Support Specialist who enjoys mentoring teammates, producing comprehensive materials for both external and internal evaluation, optimizing processes, and collaborating closely with internal stakeholders. With 13 years of experience in the industry, I have developed a deep understanding of customer needs and a proven track record of delivering exceptional support.
Listed skills include Social Media, Online Advertising, Seo, Html, and 17 others.
Current workplace
Beth P.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Fin
6 roles
Beth P. work experience
A career timeline built from the work history available for this profile.
Senior Customer Support Specialist
Senior Support: Demonstrates a strong commitment to delivering exceptional results and consistently meeting or surpassing performance goals. Achieved a 98% customer satisfaction rate throughout the duration of tenure. Consistently exceeded weekly CPH targets, surpassing expectations by 8-9%.Deliverability Revamp: Contributed as a member of a dedicated task.
Customer Support Specialist
SMS Rollout: Collaborated with R&D team to facilitate the successful rollout of SMS technology to customers and internal stakeholders. Created comprehensive documentation to streamline implementation and integration processes for the Support team. Fostered strong partnerships with tech stack vendors, contributing to the development of efficient.
Associate Customer Support Specialist
Effectively support a global user base through prompt and efficient chat and email communications.Identify and address the needs of customers with ever-increasing complex setups, offering tailored training opportunities to ensure optimal product utilization.Consistently meet and exceed key performance indicator (KPI) targets, ensuring high-quality customer.
Technical Support Specialist / Knowledge Management Lead
- Provide SaaS support to global accounts through My Oracle Support telephone and client portal.
- Create client-facing product knowledge content for management to boost proactive support.
- Act as liaison between Engineer Support, Development, Product, and Technical Support teams to ensure meeting service level agreement performance targets.
- Manage Community forum coverage schedules for global engineer team and monitor internal participation.
- Mentor employees during training process and approve assessment submissions.
- Publish bi-weekly customer advocacy articles to provide best end-user practices.
Jul 2012 - Oct 2019
Customer Support Representative
- Supply technical platform support through the Tender ticketing system.
- Act as on-call engineer, 24/7 support, for clients monthly.
- Troubleshoot issues in regard to functionality processes with Facebook, Twitter, Google+, Instagram, Weibo, and LinkedIn.
- Manage southeastern client accounts while working with designated account managers to facilitate positive relationships.
May 2011 - Jul 2012
1 education record
Beth P. education
-
Georgia State University
FAQ
Frequently asked questions about Beth P.
Quick answers generated from the profile data available on this page.
What company does Beth P. work for?
Beth P. works for Fin.
What is Beth P.'s role at Fin?
Beth P. is listed as Senior Customer Support Specialist at Fin.
What is Beth P.'s email address?
AeroLeads has found 1 work email signal at @intercom.io for Beth P. at Fin.
Where is Beth P. based?
Beth P. is based in Greater Chicago Area, United States, United States while working with Fin.
What companies has Beth P. worked for?
Beth P. has worked for Fin, Intercom, Oracle, and Vitrue, Inc..
How can I contact Beth P.?
You can use AeroLeads to view verified contact signals for Beth P. at Fin, including work email, phone, and LinkedIn data when available.
What schools did Beth P. attend?
Beth P. holds Bachelor Of Arts (B.A.), Communication And Media Studies from Georgia State University.
What skills is Beth P. known for?
Beth P. is listed with skills including Social Media, Online Advertising, Seo, Html, Social Media Marketing, Salesforce.Com, Customer Service, and Microsoft Office.
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