Beth Reiser Email & Phone Number

Alexandria, Virginia, US

Washington, DC, US

• Lead Project Manager for 12-14 active client projects ranging from Drupal and WordPress website redesigns, ongoing website enhancements, digital marketing and branding projects.
• Manage client communications, project budget, timeline and resourcing through the discovery, user experience, design and execution phases. Build and cultivate strong client relationships, resulting in contract.
• Collaborate with in-house teams, as well as globally-based production teams to produce high quality, innovative work, and ensure deliverables meet strategic objectives, timelines and budgets.
• Coordinate closely with Directors of Account Strategy to identify new business opportunities, and support remediation of project or client issues.
• Support hiring, onboarding and mentoring of Project Management team, and provide direct feedback on process, risk management, and client communications.
• Oversee a team of nine Project Managers that are responsible for project lifecycle, from creation to close.

Washington, DC, US

Washington, DC, US

Washington, DC, US

New York, US

• Effectively managed an average of 30 advertising projects per week—from initial client briefing to development, production and launch of national digital, print and social media campaigns—for four of Discovery’s.
• Met bi-weekly with Marketing, Press, Social Media and Global Events clients to maintain an in-depth knowledge of each network’s brand and ensure that all creative was on brand and inline with their strategic business.
• Collaborated with the Agency’s Account Executives, Creative Directors, Copywriters, Developers, and Production Managers to brainstorm and pitch creative concepts to clients.
• Led weekly status meetings for over 20 Agency colleagues, reviewing client goals, project deliverables, project timelines, and creative specifications. Managed daily status reports and workload to ensure the Creative.
• Drove creative development and production all of the digital, print, and out-of-home deliverables for the rebrand of the Military Channel to American Heroes Channel in Q1 2014, which led the network to achieve its.
• Oversaw all digital projects for Investigation Discovery’s $3.5 million national off-air campaign for Secret Lives of Stepford Wives. Managed full scope of deliverables including: Standard Flash banners, Rich Media.

Washington, DC, US

• Managed LivingSocial's Merchant relationships post-promotion for 12 US markets (including Boston, Nashville, Memphis, and Chattanooga), with accounts totaling over $42.6 million in revenue.
• Collaborated with Sales, Legal, Production, Accounts Payable and Customer Care teams to address complex issues and provide efficient and timely solutions for Merchant partners.
• Promoted usage of LivingSocial Merchant Center, an online tool created for Merchants to view deal performance metrics, customer demographics and feedback.
• Managed team and individual projects to improve the Merchant Services department, such as new product testing, coordinating cross-departmental shadowing, and training efforts.
• Selected by the Director of Consumer Experience as one of four individuals to assist with structuring, training, and quality assurance monitoring for implementation of a new Merchant Services team in Tucson, AZ.
• Consistently achieved exceptional marks on Key Performance Indicator (KPI) scores and ranked in the top 5% of the department.

Washington, DC, US

• Responded to 100+ inbound contacts per day, educating LivingSocial consumers on deals and how to interact with the website and organization.
• Interacted and engaged consumers on Facebook – including consumer support and ‘surprise & delight’ initiatives.
• Collaborated with Social Media team to strengthen brand presence online and build community of users.
• Identified ongoing trends and issues, and made recommendations to optimize the overall consumer experience.

• Monitored trends in social media tools and developed new and effective ways to leverage social media activities for clients.
• Developed original content for clients’ social networking sites.
• Assisted with project launch and project management.

College Park, Maryland, US

• Designed promotional print media for lecture series and networking events at the Smith School of Business using Adobe design software.
• Worked in partnership with the Dean of Undergraduate Studies, faculty, and staff to complete the final product.

• Developed and managed a comprehensive social media strategy to effectively promote events to the entire Maryland student body.
• Ensured consistency of the Stamp brand throughout online venues.
• Strategized with entire marketing staff to optimize potential results of advertising and promotional activities of student events.

US

• Managed an average of $1,000 in sales per shift on the cash register.
• Delivered top notch customer service to a diverse client base.
• Demonstrated effective persuasive skills in retail sales.