I bridged technical and business needs for the variety of cellulose, cotton, and glass media that we manufacture in Pennsylvania for use in analytical testing, industrial filtration processes, and rapid diagnostic tests, among other applications. BUSINESS DEVELOPMENT - Helped prospective and current customers or end-users identify what products might be of use for them, uncovering needs and moving the sales process forward to when their Account Manager or distributor can provide pricing.MARKETING COMMUNICATIONS - Developed and updated the content of sell sheets, technical bulletins, sales presentations, and catalogs as new products were launched and marketing goals evolve, including participating in trade shows.PRODUCT MANAGEMENT - Supported changes in the product portfolio with market research, profit analysis, and facilitation of cross-functional interactions.TECHNICAL SERVICE - Answered questions on the manufacture, testing, and performance of our products in simple or detailed terms as the audience preferred and interacted with R&D, Production, and Quality teams when needed.

- created purchase specifications for outsourcing chemical manufacturing based on combining a variety of internal documents(Temporary position)

- Updated production schedule & inventory, entered orders, and entered downtime & productivity data - Special projects including: wrote SOPs for tasks, evaluated quality data, built new spreadsheet to investigate additional aspects of downtime (Temporary position)

I was responsible for building the US business of a syringe filter line originated in Germany but new to the US. This process was reassigned when Dia-Nielsen was purchased by a competitor.BUSINESS DEVELOPMENT - Researched, cold-called, followed-up, discussed business value, quoted prices, and supported customers. Primary prospects were distributors of laboratory supplies. MARKETING COMMUNICATION - Improved brochures, developed and sent sales mailing, prepared web copy.

- data cleansing in preparation for migration to SAP, both prior to importation and within MDM module(Temporary position)

I was responsible for developing new adhesive products, taking them from the laboratory bench through scale-up and to commercialization, then helping to support them in use.TECHNICAL SERVICE - Assisted marketing and technical service colleagues in the investigation of customer issues both in the lab and at the customer's site for construction and industrial products. Contributed to complaint responses.PROCESS ANALYST - Oversaw trial manufacturing batches, followed quality of new production, and provided technical support for process optimization of existing products. Successfully transferred manufacture of European sealant product line to US facility, reducing cost of product to US divisionPROJECT LEADER - Led cross-functional team for introduction of new product that reached $700,000 in sales the year it was introduced. Coordinated manufacturing abilities and marketing expectations for initial roll-out during a time of limited capacity.TECHNICAL COMMUNICATIONS - Wrote reports to communicate relevant data and recommendations to colleagues in R&D, manufacturing, and marketing. Orally presented arguments to continue or halt projects to gatekeepers.FORMULATOR - Conceived, formulated, and tested experimental batches of polyurethane adhesives for new product development, cost reduction, and raw material qualification. Set up analytical lab and ran rheological and other tests for myself and others.Received General Manager's Award for Technical Excellence in 2003, 2004, and 2006.