- became familiar with the airline industry (learned things such as - flight schedules, operating equipment, weight and balance issues, how to load an airplane, et al)- Learning Medical Office Procedures while at MedVance Institute- Multi-Tasker: Able to handle many things all at the same time. (ex - Talk on the phone and type at the same time.)- Customer Service Experience: Assisting others with various types of detailed information.- Computer Literate: Microsoft Word, Microsoft XP, Microsoft Excel, Computer searches for detailed information upon request- Understanding Insurance: filed and verified claims while at Asurion. (Also learned alot about the telecommunications field while working at Asurion.)- Learned alot about the hotel industry while working at Gaylord Opryland.- Discovering what exactly it takes to make various productions come to life while working behind the scenes at events with Rock Solid Security.Specialties: Friend-Speak - 2009 - presentComputer classes - 2003 at Volunteer State Community College; AND 2009 - Present while at MedVance Institute