Beth Fradkin Shuster Email & Phone Number

Stamford, Ct, Us

Meetings & Events

Norwalk, Connecticut, Us

• Planned travel for all company executives and other staff, which included: airfare, car rentals, and hotel accommodations. Negotiated travel contracts for discounted car rentals and hotels.• Managed all logistics for company parties, client appreciation events and education development seminars.• Spearheaded 2 rebranding efforts the company, which involved: mood boards, a new website, logo, letterhead, business cards and all marketing/sales materials, radio advertising and social media campaigns.• Collaborated with the marketing department and participated in lead generation and digital social media efforts.• Liaised between the sales department and other company departments, as well as between sales and vendor partners in an effort to better the strategic direction of the company.• Responsible for administrative duties including database management, working a prospect into a client, building documents and assisted with strategic planning for the department. and managing project status for better communication with internal departments and clients.• Directed activities working with vendor partners for marketing assistance and funding for co-sponsored events and educational seminars.• Assisted in managing CEO’s calendar.• General correspondence, creation of SOPs, and project management and research as required.• File management and updating, and assisted in plan execution within the sales department.• Proficient in Microsoft Office, ConnectWise for data base software and Honey.

Peterborough, Ontario, Ca

• Sourced, negotiated and handled pre-event planning, including: hotel choice, menus selection, audiovisual requirements, security, signage, travel and ground transportation for 1 to 3 meetings per month.• Reconciled invoices and prepared and managed budgets in excess of $900,000.• Oversaw onsite logistics and generated post-meeting reports for a dedicated pharmaceutical client and provided excellent customer service.• Assisted in vendor procurement and decision making.• Kept up with industry standards in regards to the pharma laws and legal/company policies and compliance.• General forecasting and budget management, invoicing and billing with a high impact on saving money.• Proactive in managing client needs and expectations.• Maintained excellent communication between managers at CWT and understanding of the client needs.• Maintained excellent documentation for the rare occurrence of not going on site.• Constantly strived for continuous improvement in attendee survey scores.• Demonstrated proficiency in Starcite for sourcing, and the RFP process.

• Researched and determined site selection; food and beverage, travel, room sets, audio visual requirements for more than a dozen events.• Negotiated contracts with industry vendors to secure better pricing/rates, more favorable concessions.• Provided excellent onsite operational and analytical support 24/7and general troubleshooting as required.

Richmond, Surrey, Gb

• Management experience with a team of seven meeting services managers accountable for 40+ domestic trade shows and conferences with proficient leadership.• Created, re-forecasted and managed budgets for catering, T&E, audiovisual labor and equipment, venue space rental and specific events – achieving P&L contribution targets.• Liaised among multi-functional company departments, including, but not limited to: Marketing, Operations, Public Relations, Finance and Registration to enhance operational efficiency.• Negotiated high-profile vendor and supplier contracts, including: technology/office equipment rentals, audiovisual materials, and translation/tape duplication services – ensuring agreed upon competitive pricing and on-time delivery.• Responsible for interviewing, hiring and training and coaching all new direct reports.• Efficiently delegated responsibilities involving assignments and travel scheduling for all direct reports.• Managed exclusive housing for vendors and monitored hotel room blocks and pick-ups.• Troubleshot and resolved any problems/issues expediently – internal or external – with a high degree of success.• Developed consistency with regards to benchmarking and operational practices between show teams.

Richmond, Surrey, Gb

• Met all program requirements of rooms sets, speaker request, AV, signage, décor, site plans and budgets.• Planned and coordinated onsite food and beverage service for conference programs, show offices and special events ranging from 10 to 1000 people using excellent time management and detail skills.• Managed hotel room blocks between 250 and 2000 rooms peak night and coordinated for staff housing and travel involving up to 200 staff members per show.• Actively interfaced with convention bureaus, hotels, industry groups, functional staff, associations, and designated travel management and other key vendors.