Beth Spiegel Email and Phone Number
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Accomplished Growth and Operations leader in Saas healthcare and wellbing solutions. Recognized for cross-industry expertise and history of delivering results. Prioritizing client satisfaction, team empowerment, and aligning actions with overarching business goals. Bringing more than 15 years of successful remote leadership, a proven track record of orchestrating distributed teams to achieve impactful results. StrengthFinder Results: Maximizer, Relator, Arranger, Communicator, Winning Others Over (WOO)Key Skills:Sales LeadershipSales OperationsContract NegotiationRevenue OperationsAccount ManagementMitigation Strategies SaaS Products and ServicesCustomer RetentionExpansion StrategiesCross-Functional TeamworkTraining / Coaching / MentoringFinance / Product / Marketing Feedback Business-to Business (B2B)Strategic PlanningOperational EfficienciesData AnalyticsPricing ModelsCompensation Strategies
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Director, Revenue Generation And RenewalsEdassist By Bright HorizonsLos Angeles, Ca, Us -
Open To Opportunities: Account Management, Sales, Customer SuccessFreelance Jan 2024 - Present
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Senior Director, Account Management & Sales OperationsEspresa Apr 2021 - Nov 2024Palo Alto, California, Us• Managed Sales Operations team, collaborating closely with Sales, Sales Enablement, Customer Success, Product Development, and Finance teams to align strategies and achieve shared goals.• Strategically overseeing a multi-million dollar book of business with a primary focus on customer retention and expansion. Executed strategies for account growth, tracked expansion bookings, and cultivated satisfied customers for strong health scores, advocacy and references in marketing.• Devised and implemented advanced pricing models, skillfully navigating contract negotiations to ensure mutually beneficial terms. Implemented measures to reduce customer churn and enhance retention rates.• Achieved a remarkable YoY annual revenue increase of 26%, showcasing a consistent track record of driving financial growth. Drove revenue growth through upselling and cross-selling to existing customers, contributing to a positive Net Revenue Retention.• Converted 33% of ARR to multi-year agreements, demonstrating effective relationship and contract management.• Implementing operational enhancements by optimizing sales and revenue workflows, ensuring efficiency and excellence. Established a scoring system, monitored customer experience, and improved overall Customer Satisfaction. -
Director, Growth Strategy, Customer SuccessLimeade Apr 2019 - Apr 2021Bellevue, Wa, Us• Onboarded and managed SaaS programs, elevating well-being services and improving employee experience. • Spearheaded strategic customer support and direction, ensuring exceptional service delivery.• Managed a $2.1M book of business, demonstrating exceptional retention by renewing $338k of 2020 revenue at risk, achieving a 100% retention rate, and expanding the book by $130k in the first half of 2020.• Oversaw the entire customer lifecycle, encompassing onboarding, annual strategy development, upgrades, vendor integrations, and reporting on KPIs and Performance Guarantees.• Proactively negotiated renewal terms and executed expansions, contributing to client satisfaction and business growth. -
Director, Customer SuccessPopinnow 2017 - Sep 2018Denver, Co, Us• Implemented innovative SaaS platform solutions, providing consultation to key IT and HR executive clients, including CoreLogic, Experian, Sharp Healthcare, Renown Healthcare, Western Digital, and Western Asset Management.• Proactively identified client champions, cultivated additional referrals, and addressed potential blockers. Constructed impactful business case studies, conducted brand marketing webinars, and orchestrated product value leadership events.• Thrived in a startup environment, fostering inter-departmental collaboration to enhance product, marketing, and client adoption. -
Client Development LeaderInstitute For Corporate Productivity (I4Cp) Apr 2016 - Oct 2017Seattle, Wa, Us• Surpassed annual targets for client retention and successfully generated new revenue through strategic contracts.• Established collaborative partnerships with Chief People Officers at industry-leading organizations, including Warner Bros., Honeywell, Intel, Flex, and Gilead.• Managed and cultivated regional Thought Leadership forums, fostering engagement with local leaders and contributing to the organization's influence in the industry. -
Vice President, Sales And Client ServicesAngelica Corporation 2014 - 2016Oakbrook Terrace, Il, Us• Leader of three divisions, Net New Sales, Account Expansion and Customer Service Teams.• Successfully achieved client retention, expansion, and net-new revenue growth targets.• Pioneered industry-transforming RFID technology, revolutionizing billing, contracting and inventory management. • Secured multimillion-dollar, multiyear contracts with prominent healthcare groups. Provided cutting-edge EMR/EHR solutions and digital communication tools, contributing to a remarkable 10% YoY revenue increase.• Performed Customer Business Reviews, renewal processes, net-new RFP/bid processes, best practice consultation, and formal responses to escalated service issues. -
Board Of DirectorsForever Footprints (Oc Walk To Remember) Jan 2014 - Dec 2014Orange, California, UsThe mission of Forever Footprints is to ensure that families who have suffered a pregnancy or infant loss receive the best support, comfort, and resources possible. To do so, Forever Footprints provides families with direct support services, educates the medical community to improve quality of care and response, and offers opportunities for remembrance to help families find their own path to healing.OC Walk to Remember is the opportunity to walk the steps our babies will never take. -
Vice President Sales, WestVitera Healthcare Solutions 2012 - 2013Tampa, Florida, Us• Leader of Area Managers, Sales Representatives and Service Teams.• Delivered end-to-end clinical and financial technology solutions to medical professionals. • Achieved top performance in the region, securing the #1 position in sales. • Effectively led a team of district managers, optimizing results through strategic hiring, training, and coaching. • Negotiated agreements and delivered innovative solutions to C-Suite clients. -
Vice President, National SalesMobilestorm 2009 - 2012Park City, Utah, Us• Leader of National Sales Organization.• Directed sales strategy for HIPAA compliant SaaS Communication Service Provider, • Achieved exceptional results, managing the most profitable sales department with an impressive 24% YoY growth. • Introduced innovative mobile technology, establishing a significant presence in the healthcare industry. • Secured a 75% win rate in RFPs for top Healthcare Payers in the United States. • Managed budgets, achieving ambitious revenue goals, and driving aggressive cost reduction initiatives. • Pipeline management, sales forecasting, compensation structures, and talent management for the national sales team. -
Senior Sales DirectorStarwood Vacation Ownership 2006 - 2008Managed the sales and operations for highest revenue producing vacation ownership site within the company. Directly managed a team of 55 sales and 9 operational professionals. -
Director Of Organizational Development, Field Sales And LeadershipAmeriquest Mortgage 2003 - 2006Managed national team to develop and deliver solutions for internal clients, including field executives and regional management in the areas of sales and leadership training programs, human resources, executive coaching, talent and performance management.
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Training And Development ManagementHsbc 2002 - 2003London, GbManaged leadership development programs for operational management and executive leadership. Responsible for training, communication, and change management for companywide projects utilizing a blended learning approach. Managed corporate programs for mentoring, leadership and 360° coaching. -
Consultant, Training And DevelopmentPetco Animal Supplies, Inc. 2002 - 2002San Diego, California, UsDesigned and implemented training programs for retail and corporate management. Facilitated leadership training with a focus on sales, management, and operations. -
Financial AdvisorMorgan Stanley 2000 - 2001New York, Ny, UsDeveloped client base using a consultative sales approach and exceeded new account goals. Spearheaded regional marketing program resulting in additional branch business. -
Director Of Corporate TrainingMedia Arts Group, Inc. 1994 - 2000Pioneered development of the corporate training department and supervised expansion of nationwide high end retail sales network. Managed annual operating plan. Designed, facilitated and supervised sales and management training programs for national network of 2000+ specialty centers resulting in increased production and training revenue. Recruited, interviewed, hired, and trained employees to support million+ dollar operations. Responsible for creation and implementation of corporate operating procedures.
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Sales And ManagementSpecialty Retail 1990 - 1994Additional roles in retail sales, training and leadership.
Beth Spiegel Skills
Beth Spiegel Education Details
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Antioch University, Santa BarbaraOrganizational Management -
Antioch University, Santa BarbaraPsychology -
Uc Santa BarbaraEngineering
Frequently Asked Questions about Beth Spiegel
What company does Beth Spiegel work for?
Beth Spiegel works for Edassist By Bright Horizons
What is Beth Spiegel's role at the current company?
Beth Spiegel's current role is Director, Revenue Generation and Renewals.
What is Beth Spiegel's email address?
Beth Spiegel's email address is bs****@****ica.com
What is Beth Spiegel's direct phone number?
Beth Spiegel's direct phone number is +171463*****
What schools did Beth Spiegel attend?
Beth Spiegel attended Antioch University, Santa Barbara, Antioch University, Santa Barbara, Uc Santa Barbara.
What skills is Beth Spiegel known for?
Beth Spiegel has skills like Strategy, Saas, Leadership, Leadership Development, Sales Management, Crm, Strategic Planning, Team Building, Training, Management, Sales, Change Management.
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