Beth Spiegel Email & Phone Number

Los Angeles, CA, US

Palo Alto, California, US

• Managed Sales Operations team, collaborating closely with Sales, Sales Enablement, Customer Success, Product Development, and Finance teams to align strategies and achieve shared goals.
• Strategically overseeing a multi-million dollar book of business with a primary focus on customer retention and expansion. Executed strategies for account growth, tracked expansion bookings, and cultivated satisfied.
• Devised and implemented advanced pricing models, skillfully navigating contract negotiations to ensure mutually beneficial terms. Implemented measures to reduce customer churn and enhance retention rates.
• Achieved a remarkable YoY annual revenue increase of 26%, showcasing a consistent track record of driving financial growth. Drove revenue growth through upselling and cross-selling to existing customers, contributing.
• Converted 33% of ARR to multi-year agreements, demonstrating effective relationship and contract management.
• Implementing operational enhancements by optimizing sales and revenue workflows, ensuring efficiency and excellence. Established a scoring system, monitored customer experience, and improved overall Customer.

Bellevue, WA, US

• Onboarded and managed SaaS programs, elevating well-being services and improving employee experience.
• Spearheaded strategic customer support and direction, ensuring exceptional service delivery.
• Managed a $2.1M book of business, demonstrating exceptional retention by renewing $338k of 2020 revenue at risk, achieving a 100% retention rate, and expanding the book by $130k in the first half of 2020.
• Oversaw the entire customer lifecycle, encompassing onboarding, annual strategy development, upgrades, vendor integrations, and reporting on KPIs and Performance Guarantees.
• Proactively negotiated renewal terms and executed expansions, contributing to client satisfaction and business growth.

Denver, CO, US

• Implemented innovative SaaS platform solutions, providing consultation to key IT and HR executive clients, including CoreLogic, Experian, Sharp Healthcare, Renown Healthcare, Western Digital, and Western Asset.
• Proactively identified client champions, cultivated additional referrals, and addressed potential blockers. Constructed impactful business case studies, conducted brand marketing webinars, and orchestrated product.
• Thrived in a startup environment, fostering inter-departmental collaboration to enhance product, marketing, and client adoption.

Seattle, WA, US

• Surpassed annual targets for client retention and successfully generated new revenue through strategic contracts.
• Established collaborative partnerships with Chief People Officers at industry-leading organizations, including Warner Bros., Honeywell, Intel, Flex, and Gilead.
• Managed and cultivated regional Thought Leadership forums, fostering engagement with local leaders and contributing to the organization's influence in the industry.

Oakbrook Terrace, IL, US

• Leader of three divisions, Net New Sales, Account Expansion and Customer Service Teams.
• Successfully achieved client retention, expansion, and net-new revenue growth targets.
• Pioneered industry-transforming RFID technology, revolutionizing billing, contracting and inventory management.
• Secured multimillion-dollar, multiyear contracts with prominent healthcare groups. Provided cutting-edge EMR/EHR solutions and digital communication tools, contributing to a remarkable 10% YoY revenue increase.
• Performed Customer Business Reviews, renewal processes, net-new RFP/bid processes, best practice consultation, and formal responses to escalated service issues.

Orange, California, US

The mission of Forever Footprints is to ensure that families who have suffered a pregnancy or infant loss receive the best support, comfort, and resources possible. To do so, Forever Footprints provides families with direct support services, educates the medical community to improve quality of care and response, and offers opportunities for remembrance to.

Tampa, Florida, US

• Leader of Area Managers, Sales Representatives and Service Teams.
• Delivered end-to-end clinical and financial technology solutions to medical professionals.
• Achieved top performance in the region, securing the #1 position in sales.
• Effectively led a team of district managers, optimizing results through strategic hiring, training, and coaching.
• Negotiated agreements and delivered innovative solutions to C-Suite clients.

Park City, Utah, US

• Leader of National Sales Organization.
• Directed sales strategy for HIPAA compliant SaaS Communication Service Provider,
• Achieved exceptional results, managing the most profitable sales department with an impressive 24% YoY growth.
• Introduced innovative mobile technology, establishing a significant presence in the healthcare industry.
• Secured a 75% win rate in RFPs for top Healthcare Payers in the United States.
• Managed budgets, achieving ambitious revenue goals, and driving aggressive cost reduction initiatives.

Managed the sales and operations for highest revenue producing vacation ownership site within the company. Directly managed a team of 55 sales and 9 operational professionals.

Managed national team to develop and deliver solutions for internal clients, including field executives and regional management in the areas of sales and leadership training programs, human resources, executive coaching, talent and performance management.

London, GB

Managed leadership development programs for operational management and executive leadership. Responsible for training, communication, and change management for companywide projects utilizing a blended learning approach. Managed corporate programs for mentoring, leadership and 360° coaching.

San Diego, California, US

Designed and implemented training programs for retail and corporate management. Facilitated leadership training with a focus on sales, management, and operations.

New York, NY, US

Developed client base using a consultative sales approach and exceeded new account goals. Spearheaded regional marketing program resulting in additional branch business.

Pioneered development of the corporate training department and supervised expansion of nationwide high end retail sales network. Managed annual operating plan. Designed, facilitated and supervised sales and management training programs for national network of 2000+ specialty centers resulting in increased production and training revenue. Recruited.

Additional roles in retail sales, training and leadership.

Master Of Arts (Ma), Organizational Management

Bachelor'S Degree, Psychology

Engineering