+Edited over 350 articles, blogs, and white papers, adhering to AP Style and client style guides to ensure consistency and quality.+Researched and composed B2B blog posts on technical concepts for SaaS clients, incorporating SEO best practices and framing content around product offerings to drive engagement.+Enhanced existing blog posts through topical research, incorporating supportive statistics, and adopting a user-centric approach to improve content relevance and readability.

+My warm, articulate voice is featured in phone messaging for National Revenue Consulting and RealNetworks, visual novels, e-learning for Readify, and AI training for Sonos and Cherokee brands. +I have over 10 years of stage and film acting, public speaking, and radio production experience, and I'm a vocal student of Kevin Czarnecki.

+Overhauled FedRAMP documentation within 8 months, ensuring compliance and readiness for government contract bids.+Standardized operational support documents, yielding an 84% increase in user engagement within 10 months.+Crafted comprehensive developer support documentation and internal user guides with subject matter experts, boosting knowledgebase engagement.

+Created, produced, packaged, and sold cruelty-free mineral eye shadows, researched burgeoning markets, and actively engaged potential customers via social media. +Composed regular blog and social media content to promote the brand and coordinated with reviewers for social media marketing strategies.

+Boosted user engagement by 76% through regular bi-annual audits of operational support documentation.+Streamlined over 300 internal business operational guides in the CMS, enhancing usability.+Introduced a change management process for internal documents, reducing employee error rates by 50% within 6 months.+Mentored two junior colleagues.

+Developed editorial and marketing products across digital, print, and email channels, boosting brand visibility and customer conversion.+Created company style and brand voice guides, elevating brand recognition and customer loyalty.+Curated the company's 100-year historic archive, preserving its legacy.

+I created over 1,000 unique Facebook ad copy pieces and email newsletters, and managed two project-based artists on a contract assignment.

+I edited several editions of a published graphic novel and two editions of an illustrated travel guide.

+Crafted over 500 marketing content items and 10 press releases, ensuring error-free copy.+Spearheaded website and customer portal management, maintaining consistent brand messaging and delivering exceptional user experiences.

+I authored two full-length graphic novels, producing compelling stories for the YA and horror genres.

- I created lesson plans and led classes on a variety of non-academic courses, including creative writing. - I aided in increasing organization size by 300% in 2009, through active recruiting of other volunteer instructors.

- I increased the Dean of Medicine website usage significantly through the creation and management of accurate, professional website content related to School of Medicine news, curriculum, and departmental contact information.- I authored user guides for SQL-based in-house financial software solutions. - I implemented a content management system for the internal School of Medicine wiki.

- I facilitated company communications through the drafting and distribution of company communications. - I managed corporate travel arrangements, company parties, seminar logistics, vacation requests, and meeting schedules. - I processed expense reports and managed invoices for third-party vendors.

- I volunteered at the annual Bethlehem Walk event, as a tour guide/public speaker, actor, singer, and dancer. - I assisted in coordinating other actors and in setting up and tearing down sets.

- I drafted bi-weekly client email newsletters, client correspondence, travel brochures, and promotional materials for legal seminars. - I transcribed seminars hosted by the owner of the company.- I improved client intake efficiency 100% through the creation of a new office filing system.