Partner with clients to maximize transformation/change benefits through individual adoption. I work with teams to build, plan, and execute transformation and change management strategies for small to large scale transformation initiatives.

I partnered with customers to plan and execute their change management strategy to help ensure successful implementation and adoption of Workday.Cognizant's Workday Practice Organizational Change & Training (OC&T) group focuses on the people side of change – assessing the impacts of changing business processes and technologies to develop meaningful approaches to driving end-user understanding and adoption.

I partner with customers to plan and execute their change management strategy to help ensure successful implementation and adoption of Workday.Collaborative Solutions’ Organizational Change & Training (OC&T) practice focuses on the people side of change – assessing the impacts of changing business processes and technologies to develop meaningful approaches to driving end-user understanding and adoption.

I partnered with customers and consultants to successfully plan for, implement and sustain the use of Workday Student.

Ellucian is the world’s leading provider of critical business and student centered software, cloud-based solutions and services to 2,500 higher education institutions and 18 million students worldwide with 2,800+ employees.In this role provided learning and development, organizational development, change management, performance management and leadership development programs and services for organization with 2,800+ employees. • Led and managed the effort to ensure adoption of the change to Continuous Performance Management (development focused, no annual ratings, quarterly goals, regular feedback, coaching from managers). • Results: Increase of 5% on positive responses in target items on employee engagement survey .• Designed and delivered new employee and people leader programs and services to bolster the new employee assimilation experience and time to productivity.• Collaborated on the design of the Ellucian Leadership Program, facilitated learning cohorts. Conducted New Leader Assimilations to assist with the onboarding of new Ellucian leaders.• In addition to designing learning opportunities for virtual & in-person delivery, designed and delivered a variety of e-learning courses and micro-learning presentations using a variety of tools. • Planned and implemented People Team retreat to kick-off shift from traditional engagement activities to incorporate employee experience and design thinking concepts and methodologies. • Led Employee Experience Team in reviewing, designing and implementing programs/services to impact employee retention and engagement.• Overall Results: Sought out by business lea sought out by business leaders and human resources business partners for thought partnership, design and delivery of new programs, and enhancement of existing programs.

I led the newly formed Rapid Deployment Methodology of CRM software solution implementation. In addition, I managed 30 to 45 client projects at one time.• Developed a new method for delivery to leverage resources and provide high quality services.• Led group of 15+ junior consultants through the stages of implementation, teaching them consulting and other professional skills. • Results: Several direct reports promoted and/or sought out for greater responsibility internally and externally.• Established processes and procedures to align with Cloud Strategy and Agile methodology.• Served as implementation consultant as needed; guided clients through change management.• Overall Results: The product I was delivering was rife with issues due to a platform change. I was able to maintain positive customer relationships and continue moving projects forward through an extremely difficult time

I transformed admissions processes and operations utilizing and optimizing technology.• Planned and implemented updated, modernized recruitment strategies.• Optimized existing technology and implemented new technology to manage operations and modernize the application and enrollment experience for students. • Implemented new software solution that modernized recruitment of new students in 6 weeks.• Results: Increased applicants by 16%; increased yield by 26%.

I established the Office of Faculty Affairs for the School of Business after the Undergraduate and Graduate Schools merged. • Collaborated with faculty leadership to operationalize the Office of Faculty Affairs and create processes and policies to carry out the work of the office.• Managed change necessary to combine cultures, processes, policies and practices for the combined faculty. Worked through resistance with political savvy and grit.• Results: Savings of approximately $30,000 per year through the effective creation and improvement of processes, protocols and policies to align with the goals and strategy of the Schools of Business.• Designed and taught MBA course entitled "Personal and Team Development"• Results: Achieved an overall evaluation of 4.3 on a 5 point scale.

I transformed small, limited training division into a full service learning and development organization within a highly unionized environment. Department served three campuses, two medical centers and over 25,000 employees.• Championed new programs to support a culture/engagement initiative. • Results: Additional budget allocation of $500,000 per year.• Developed and enhanced offerings and services that positively impacted credibility of department.• Results: Increased revenue by over 300%; revenue at beginning of tenure was approximately $350,000/year; at the end of tenure revenue was approximately $1 million/year.• Led the implementation of a centralized management/leadership program.• Results: 30% decrease in complaints from employees about their managers/working conditions.• Managed five budgets monitoring expenses, revenue, forecasts.• Results: Eliminated carried over deficits of more than $250,000 left by predecessor.• Launched & sustained program/service assessment, evaluation and metrics to inform continuous improvement efforts.• Results: Improved ratings by 10% and savings of approximately $25,000 over 5 years.• Led corporate/campus-wide culture change and employee engagement initiative at the University of Washington (including all three campuses and two medical centers).• Results: Increase in employee engagement, adoption of organizational values, vision and leadership approach, new programs for faculty and staff.• Successfully led team through seven changes in Vice Presidents in eleven years, maintained momentum, direction, quickly garnering support and buy-in from new leadership.Upon leaving the University of Washington as Executive Director of Professional & Organizational Development I continued to consultant for the University of Washington and started my own consulting practice. I provided team building and organizational assessment services to University of North Carolina – Charlotte and small, local non-profits {pro-bono).