Beth Whelan Email & Phone Number

Nottingham, Gb

Responsible for the company's strategic planning and effective strategy and OKR roll out to the wider company to enable a culture of accountability. Accountable for the execution of change and transformation initiatives to drive profitable growth and deliver against our financial goals. Led a 100-person cross functional team of product managers and product owners, transformation and change experts, operational specialists, service excellence and CX and strategy managers. Working in collaboration with a wide range of internal and external stakeholders and partners to deliver on our purpose and our business imperatives.Responsible for the Debt Services product suite and product lifecycle, P&L management and roadmap execution to deliver a strong return on investment and double digit profitable growth. Responsible for providing a high quality service to our clients and their consumers, effective operational delivery as well as enhancing our impact through our ESG strategy and driving new innovation to make the debt industry better for everyone.

Set up the Strategy and Transformation function. Designed and implemented a 3 year business transformation strategy to deliver double digit growth and improve profitability. Secured global investment to deliver a complex 3 year transformation to migrate to cloud, remove legacy technology and leverage global assets.Set up the business to deliver against the new Government DRS Framework and contractual obligations

Nottingham, England, United Kingdom

Designed and led the bid strategy to win the DRS Government contract worth over £100m.

Nottingham, United Kingdom

Nottingham, United Kingdom

Accountable for the Collection and Recoveries product portfolio to deliver global revenue targets across 5 regions (Europe, LATAM, Australia, Canada, Emerging Markets)Accountable for building the global C&R strategy and delivering the transformation agenda that included a large scale security program, development of the C&R platform strategy to utilize global assets and move to cloudLead the build and execution of New Product Innovation (NPI) and annual investment cases Worked closely with the Global Commercial Team to develop the C&R pricing strategyProvided business planning support and roll out new products to regionsManaged and developed a high performing C&R Product team

Nottingham, United Kingdom

Set up a new Client Services Management TeamBuilt the new team structure Created and implemented the resource transition plan Developed the internal policies and processes for this areaBuilt the service agreement for the new joint government venture

Nottingham, United Kingdom

Responsible for the initial set up of the PMO processes and reporting for TDX as part of our transition into Equifax.Built the 2014/15 Operating Plan to ensure successful delivery of the key initiatives

Nottingham, United Kingdom

Leading and managing a team of 3 Client Relationship ManagersResponsible for the delivery of a high quality service and development of the client strategy to deliver deep, profitable and enduring client relationships Development of senior level client relationships in order to influence and shape client strategy and engagement with TDX Responsible for delivering client revenue stream to plan, account growth, client retention and contract renewals

Nottingham, United Kingdom

Developed compelling and unique product propositions, sales and marketing material for TDX productsResponsible for the HeliX product launch and the delivery of a number of key industry events as part of an award winning product marketing strategySupported business lines with their product development and introduced structure around this process to ensure we were delivering products that met our clients needsImplemented a TDX Tender process and successfully won a number of key client contracts across different industry sectors including government

Nottingham, United Kingdom

Responsible for the liquidation, contractual and service performance of the recoveries portfolios for my portfolio of blue chip clientsResponsible for the client relationship and continued account growth through the identification of innovative solutions and additional value add services Owned the client performance review meetings and build of the presentation decksManaged the complex migration of a large utilities recoveries portfolios onto the TDX platform to enable them to decommission their internal system

Nottingham, United Kingdom

Brokered large asset sales, providing the full end to end sale process including marketing, bidding and contracting for blue chips clients.