Founder and Executive Leadership Coach. Partnering with Leader to realize the best version of themselves and their organizations through leadership coaching, organizational development, and talent development.

Leader and Professional Mentor Coach of coaching training program preparing professionals for the certification with the International Coach Federation. Which includes engaging in Training World Class Coaches internationally. Expertise and extensive experience in evaluating student coaches' coaching against the International Coach Federation's Coaching Skills Competencies for the purpose of optimally serving their clients and professional credentialing.

• Leadership Development Consultant and Executive coach• Strategic, visionary thinker around succession planning and Hi-Potential Development. • Develops and facilitates Leadership Development at all levels, including: Career Coaching, High Potential Leadership Development Programs, 1:1 Coaching-Mentoring, Personal Effectiveness Training, Team-Building, Emotional Intelligence, Strategic and Operational Leadership courses through a variety of methods. • Creates and drive cultural Leadership Development mechanisms to improve the culture of developing the best. • Drives, designs and implements of mentoring program. • Leadership coaching to leaders at all levels within the organization, consulting leaders on organizational design, development, employee engagement, talent management and development.

• Leads and manages the Amazon Finance University L&D team globally for a population of 5800 employees in 23 countries.• Drives L&D function and its strategic approach to learning. • Aligns goals with the strategic goals of the CFO of Amazon.com• Acts as a proactive and productive liaison/partner within the L&D space• Innovates on behalf of the customer, reinforcing a positive employee experience. Fosters and develops the growth of employees• Implements training plans• Leads teams that Facilitate orientation of employees• Drives development of SOPs (Standard Operating Procedures) and training aids/visuals• Owns learning resources including budget, headcount, equipment and materials• Evaluates the effectiveness of training activities in relation to business goals• Creates and manages training content and documentation• Ensures gathering and tracking training metrics through Training console• Communicates and delivers Learning goals, assignments and progress• Designs and develops creative, learner-centered, performance-based training that can be delivered globally using face-to-face, virtual classroom, and self-directed eLearning modalities.• Manage multiple projects and initiatives through the full instructional design process.

• Leads and manages the Amazon Finance University L&D team• Drives L&D function and its productivity towards meeting the business’ needs• Aligns WW Consumer Finance org. goals with L&D supporting 2100 employees. • Acts as a proactive and productive liaison/partner within the L&D space• Fosters and develops the growth of employees• Implements training plans (i.e. Conducts needs analysis, skills development classes, cross-training, etc.)• Facilitate orientation of employees• Drives development of SOPs (Standard Operating Procedures) and training aids/visuals• Owns learning resources including budget, headcount, equipment and materials• Evaluates the effectiveness of training activities in relation to business goals• Creates and manages training content and documentation• Ensures gathering and tracking training metrics through Training console• Communicates and delivers Learning goals, assignments and progress• Designs and develops creative, learner-centered, performance-based training that can be delivered globally using face-to-face, virtual classroom, and self-directed eLearning modalities.• Manage multiple projects and initiatives through the full instructional design process.

• Participates in creating and facilitating strategic planning. Assesses training needs, creates annual tactical plan, creates & manages budget, training effectiveness and change management• Designs, develops and delivers training courses: technical, leadership, process, supervisor, and project management, in addition to webinars. • Provide mentoring and coaching to select employees, including supervisors, High Potentional leaders and Mid-Senior level Leadership development participants• Evaluates and assess employee performance; enhances performance management systems, including competency modeling• Designed, developed and implemented leadership development programs to include: Leadership Excellence Program (LEX) for high-potential employees and Leadership Working Group (LWG) for Mid-Senior level leaders; programs include mentoring, action learning teams, classroom training, and job shadowing• Designed, developed and implemented Career Planning Programs to assess the talent of the company to determine future staffing and employee development needs as well as current leadership strength- Succession planning• Developed mature processes, standards and effectiveness measurement systems for establishing organizational training capability per Capability Maturity Model Integration (CMMI) guidelines, level 3• Facilitated various executive sessions and meetings including leadership development initiatives, talent management, change management, high potential development, career planning, coaching, needs analysis, program evaluation and metrics, facilitation, instructional design, integrating technology in the class room (blended learning), Certified Franklin Covey facilitator-7 Habits Signature course.

• Direct all Training Development efforts including: training needs assessment, planning, budget creation & management, training effectiveness and change management• Design, develop and deliver training courses: Call center expertise, Cultural indoctrination, process, supervisor, and project management• Provide mentoring and coaching to all trainees• Evaluate and assess employee performance• Developed mature processes, standards and effectiveness measurement systems for establishing organizational training capability per CEO guidelines• Designed, developed and delivered all call centers training program to all new employees. Produced full functional collectors within 6 weeks of employment

• Developed software training based on new feature of current software system• Trained end users across the United States in building, public work, fire, and engineering departments on functionality of Trakit software.• Developed work flows for all city departments integrating their best practices as well as industry standards. • Created a closed network to complete training in a “safe environment” using a backup of data given from the city’s legacy systems. • Facilitated demos of the software to potential clients• Severed as a SME and contributed to RFP submissions for new business• Marketed the Trakit software as trade conventions- demonstrating the software, discussing needs of the customer, as well as collecting requirements.• Created online training tutorial for client learning, and updated current Training documentation and processes.

• Designed, developed and implemented supervisor leadership training programs across the country that included all Store Managers, District Managers, and Executives. • Implemented new P.O.S software -companywide by developing content of the training with subject matter experts and facilitating the training in stores across the United States. • Created the first company newsletter highlighting employee contributions which increased employee satisfaction and facilitated companywide communication. • Created a training data base version 1.0 to automate training records. This proved to be a way to streamline in store training process and gave reporting capability to the Training department.• Opened 10 new store locations. In each location provided supervisory training, associate product training, and aided in store set up. • Participated in creating and facilitating strategic planning, training needs assessment, budget creation & management, training effectiveness and change management• Provide mentoring and coaching to supervisor and directors across the united states• Developed mature processes, standards and effectiveness measurement systems for establishing organizational training reporting capabilities. • Facilitated various executive sessions and meetings including leadership development initiatives, talent management, change management, program evaluation and metrics, facilitation, instructional design. Certified for the first time in Franklin Covey 7 Habits Signature course.

• Worked closely with the wholesale and retail management to assess and then created training to include: new hire orientation, management 101, 102, and 103 course. • Developed training on current software systems for new employees on production teams to include how to: input, underwrite, and collect conditions on files. • Worked closely with senior management to insure the sale of loans on the secondary market and the availability of funds on our credit lines. • Developed and facilitated customer service training for our current loan portfolio as well as those loans going into foreclosure