• Creating and monitoring production schedules, ensuring artists are on track and delivery deadlines are met.• Serving as the primary contact for clients, providing project updates and managing client expectation.• Reviewing work in progress, checking client and internal feedback has been addressed.• Communicating with Directors and Heads of Departments on the status of projects and raising potential issues.• Monitoring budgets during production, ensuring a proper allocation of resources.• Overseeing the studios calendar and key databases - tracking projects, staffing and new business developments, keeping all information up to date.• Taking meeting minutes for client briefings and artist check ins.• Completing post-production paperwork in line with broadcasting requirements.

• Creating artwork for book covers, online content and marketing campaigns.• Collaborating with multiple departments on projects from conception to production.• Insuring final deliverables follow the brief and brand guidelines.• Producing and archiving artwork, ensuring all files are appropriately labelled and accessible• Launched ‘Made by Beyte’, an Etsy shop for art prints. Managed to establish a community of repeat customers and increased the conversion rate by 44.4% within a year.Clients: Penguin Random House, Head of Zeus and Universal Music Group.

• Collated proposals for clients, ensuring all project materials were organised and up to date.• Liaised with external suppliers on a regular basis to ensure deadlines were met.• Assisted in the website relaunch and maintenance.• Updated the online portal to improve user experience.• Responsible for social media management tools to ensure engaging content across all media platforms.• Responsible for organizing and archiving graphic templates and artwork libraries.Clients: Adidas, Team GB: The British Olympic Association and Henley Women’s Regatta.

• First point of contact for customers and the sales team.• Managed customer enquiries from initial request to final resolution, ensuring customer satisfaction.• Provided support to clients during the pilot launch of Xerox’s new Electronic Billing invoice system.• Trained new employees on Xerox procedures and Oracle CRM software.• Liaised with Production Support Teams to solve software and other IT related issues.• Maintained the Oracle database in response to client request e.g. Legal name changes, tax profile updates etc.• Supervised customer billing accounts, specializing in preauthorized debit and credit card transactions.

Assisted in the recruitment and training of mid to senior management. Ran sales and inventory reports to track the stores operations and budget. Reported financial figures to corporate with action plans to drive sales for the coming week. Managed bank and petty cash reconciliations, ensuring all earnings and expenses were accounted for and recorded onto the store database. Maintained the electronic payroll using and monthly rotas for all employees. Ensuring all health and safety training was delivered correctly and all relevant documentation was up to date.

Created planograms (both in-store and window display) for seasonal campaigns including Homeware, Kitchenware, Bathroom and Stationary. Used data from sales and inventory reports to asses top selling lines and adapted planograms to ensure maximum sales. Other tasks included managing staff members, delegating responsibilities and ensuring duties were completed.