Bethzaida De Leon Email & Phone Number

Calabarzon, Philippines

Dallas, Texas, United States

Currently leading the HR Helpdesk team composed of 10 HR Service Center Specialists supporting the following HR verticals: employee data management (HRIS), system troubleshooting, and general inquires for mobility support, benefits claims, recruitment/hiring updates, and payroll disputes.Responsibilities includes:• Employee performance management, including scorecard creation, coaching, quality audits, performance calibration.• Stakeholder engagement including weekly tactical… Show more Currently leading the HR Helpdesk team composed of 10 HR Service Center Specialists supporting the following HR verticals: employee data management (HRIS), system troubleshooting, and general inquires for mobility support, benefits claims, recruitment/hiring updates, and payroll disputes.Responsibilities includes:• Employee performance management, including scorecard creation, coaching, quality audits, performance calibration.• Stakeholder engagement including weekly tactical meetings• Support for system implementationAchievements and projects handled:• Awarded Top HR Shared Services Leader for Q4 2023 • Project team champion for Culture and Engagement• Audit Form Automation - rolled out for both HR Helpdesk team and later rolled out to the rest of HR Shared Services Show less

Led a team of 6 direct reports executing employee movement processes, encompassing position and job changes, organizational restructuring, remuneration & benefits adjustments, leaves, and relocation. Cultivated strong collaboration with HR Service Partners and various HR Operations teams (Talent Acquisition & Resourcing, Payroll, Terminations, Total Rewards, Employee Help Desk) to ensure seamless movement experiences for all employees.Responsibilities included:• Regular and ad-hoc… Show more Led a team of 6 direct reports executing employee movement processes, encompassing position and job changes, organizational restructuring, remuneration & benefits adjustments, leaves, and relocation. Cultivated strong collaboration with HR Service Partners and various HR Operations teams (Talent Acquisition & Resourcing, Payroll, Terminations, Total Rewards, Employee Help Desk) to ensure seamless movement experiences for all employees.Responsibilities included:• Regular and ad-hoc audits • Training curriculum creation and training to new joiners• Escalation managementAchievements and projects handled:• A-Lister Award Show less

Responsibilities included:• Data maintenance related to employee movements using SuccessFactors and SAP HR (Personnel Administration, Organization Management -PPOSE, SAP Ad-hoc Query)• Offer letters and contracts related to employee movements• Simple and complex reorganizations (bulk movements) in Successfactors and SAP HR• Data maintenance and system replication errors• UAT for new enhancements in the system • Periodic data cleanse and close of pay… Show more Responsibilities included:• Data maintenance related to employee movements using SuccessFactors and SAP HR (Personnel Administration, Organization Management -PPOSE, SAP Ad-hoc Query)• Offer letters and contracts related to employee movements• Simple and complex reorganizations (bulk movements) in Successfactors and SAP HR• Data maintenance and system replication errors• UAT for new enhancements in the system • Periodic data cleanse and close of pay activities• Inquiry management related to employee onboarding and movements via Case Management SystemAchievements• Top Performer Award for consecutive months after go-live Show less

Laguna, Calabarzon, Philippines

Laguna, Calabarzon, Philippines

Laguna, Calabarzon, Philippines

Laguna, Calabarzon, Philippines

Laguna, Calabarzon, Philippines