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Betsy Autran Email & Phone Number

User Experience | Customer Experience at Edgard & Cooper | B Corp
Location: Lille, Hauts-de-France, France 9 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
User Experience | Customer Experience
Location
Lille, Hauts-de-France, France
Company size

Who is Betsy Autran? Overview

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Quick answer

Betsy Autran is listed as User Experience | Customer Experience at Edgard & Cooper | B Corp, a company with 147 employees, based in Lille, Hauts-de-France, France. AeroLeads shows a matched LinkedIn profile for Betsy Autran.

Betsy Autran previously worked as Support Specialist | Content Manager at Edgard & Cooper | B Corp and Business Owner at Hoyamygosh!. Betsy Autran holds Theatre Performance from University Of Toledo.

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Email format at Edgard & Cooper | B Corp

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Edgard & Cooper | B Corp

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Profile bio

About Betsy Autran

Enthusiastic and passionate provider of first class customer support. Team-driven, devoted to solving puzzles, detail-oriented, caring, and motivated by constructive feedback. Did I mention I’m a zealous list maker? Also probably the most chipper person you know.✅ Native English speaker 🇺🇸✅ Permit to work in France 🇫🇷

Current workplace

Betsy Autran's current company

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Edgard & Cooper  | B Corp
Edgard & Cooper | B Corp
User Experience | Customer Experience
london, england, united kingdom
Employees
147
AeroLeads page
9 roles

Betsy Autran work experience

A career timeline built from the work history available for this profile.

Support Specialist | Content Manager

Current

Kortrijk, Flemish Region, Belgium

-Delivering excellence in customer service (English & French) via email, live chat, and across social media.-Writing and managing Customer Knowledge Base articles.-Managing internal knowledge base for Customer Support team.-Creating and managing custom chatbot automations and workflows for optimal UX (Intercom). -Responding to and resolving TrustPilot.

Sep 2023 - Present

Business Owner

Current
Hoyamygosh!

Lille, Hauts-de-France, France

Home-grown online plant boutique specializing in rare Hoyas.

Dec 2021 - Present

Content Manager | Ux Writer

Lille, Hauts-de-France, France

-Developing a comprehensive content strategy with support of the Product team.-Working with Product Designer to deliver coherent UX content to guide users.-Defining Heroes Jobs’ tone of voice and maintaining consistency across platforms.-Producing content for all projects: blog, product releases, videos, newsletters, social media, etc.-Communicating with.

Jan 2021 - Jul 2021

Customer Experience | Content | Social Media - English

Paris Area, France

-Head of English customer service.-Creating tone of voice guide for English company content and customer service team.-Interviewing, hiring, and onboarding new customer service team members.-Writing copy for website, app, blog, HelpScout FAQs, social media, newsletters, and release notes for iOS/Android apps.-Translation/localization for site and apps | FR.

Apr 2016 - Sep 2020

Customer Experience | Content | Social Media - English

Paris Area, France

-Head of English customer service.-Creating tone of voice guide for English company content and customer service team.-Interviewing, hiring, and onboarding new customer service team members.-Writing copy for website, app, blog, HelpScout FAQs, social media, newsletters, and release notes for iOS/Android apps.-Translation/localization for site and apps | FR.

Apr 2016 - Sep 2020

Localization | Content - English

Clearwage

-Creating company tone of voice guide for English market.-Writing copy for English website.-Localization | FR > EN.

May 2019 - Nov 2019

Teacher Of English As A Second Language

Yes'N'You

Paris Area, France

-Planning and conducting courses for adults.-Recording and reporting student progress.-Constructing lesson plans according to needs of individual companies and student career goals.-Assessing student development and completing monthly reports.

Jul 2015 - Mar 2016

Teacher Of English As A Second Language

Groupe Nova Performance - Nova Langues

Belfort, France

-Planning and conducting courses for adults.-Recording and reporting student progress.-Constructing lesson plans according to needs of individual companies and student career goals.-Assessing student development and completing monthly reports.

Aug 2013 - Apr 2015

Marketing And Communications Intern

Humgum

Paris Area, France

-Searching for and contacting prospective contributors and vendors for creative online magazine and boutique-Writing blog articles-Managing social media accounts-Translating texts French - English

May 2012 - Aug 2012
Team & coworkers

Colleagues at Edgard & Cooper | B Corp

Other employees you can reach at edgardcooper.com. View company contacts for 147 employees →

2 education records

Betsy Autran education

Theatre Performance

Theatre studies with varied curriculum and degree requirements which included studies in communications, creative writing, public.

Certificate To Teach English As A Second Language, Tesol / Tefl

The Language House

Program which meets international standards and follows British Council criteria, validated by the International Accreditation of TESOL.

FAQ

Frequently asked questions about Betsy Autran

Quick answers generated from the profile data available on this page.

What company does Betsy Autran work for?

Betsy Autran works for Edgard & Cooper | B Corp.

What is Betsy Autran's role at Edgard & Cooper | B Corp?

Betsy Autran is listed as User Experience | Customer Experience at Edgard & Cooper | B Corp.

Where is Betsy Autran based?

Betsy Autran is based in Lille, Hauts-de-France, France while working with Edgard & Cooper | B Corp.

What companies has Betsy Autran worked for?

Betsy Autran has worked for Edgard & Cooper | B Corp, Hoyamygosh!, Heroes Jobs, Captain Train, and Trainline.

Who are Betsy Autran's colleagues at Edgard & Cooper | B Corp?

Betsy Autran's colleagues at Edgard & Cooper | B Corp include Alice Verbeke, Sien Vanmoerkerke, Wouter Baert, Guillermo Quesada Martínez, and Lolita Brei.

How can I contact Betsy Autran?

You can use AeroLeads to view verified contact signals for Betsy Autran at Edgard & Cooper | B Corp, including work email, phone, and LinkedIn data when available.

What schools did Betsy Autran attend?

Betsy Autran holds Theatre Performance from University Of Toledo.

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