With well over a decade of healthcare experience, I am a highly motivated, self-driven, and organized individual with proven years’ experience as a customer serving healthcare professional; has vast experience in long-term care. Adept in working with patients records, case management, ordering DME, marketing and all aspects of healthcare administration in a fast-paced environment. Most recent focus, account management for processing Interim requests and maintaining personal KPIs. Committed to utilizing my strengths and experience working in healthcare systems to expand my network.Currently working as a Client Manger at Prime Time Healthcare. Prior to Client Managing I worked as certified occupational therapist assistant. Worked in SNF & Home Health. Assisting skilled nursing facilities, hospice and home health facilities nationwide. Provide seamless support of the full interim placement process including all necessary interactions and mediations that occur throughout the entire duration of the placement (employee relations, financial disputes, invoices reviews)• Maintaining personal KPIs• Collaborating with all departments to provide top notch customer service• Proactively generate new business and ensure successful expansion with existing client relationships• Winning over customers nationwide to complete deals within the company• Working in deadline driven environments and meeting or exceeding expectations