*Performs physical activities that require considerable use of my arms, legs and moving my whole body which include: climbing, lifting, walking, and stooping*Provides personal assistance, medical attention, emotional support, or other personal care to others*Cleans up, restocks and organizes supplies at the end of each day*Establishes and enforces rules for behavior, and procedures to maintain order*Plans and prepares nutritious meals and snacks*Balances priorities to create and implement budget in order to keep the family finances in order*Maintains superb reading, math, and negotiation skills, an experienced baker and cook and is proficient at removing stains*Possesses exceptional organizational skills in support of coordinating extracurricular activities, play dates and appointments

Provided the highest quality of customer service to all clientsResponded to all calls, emails and leads in a quick and timely mannerScheduled meetings with clients to give tours of venue, main point of contact for the venueResponsible for generating all sales of the banquet roomPlanned and executed events to ensure guest satisfactionOversaw events to ensure proper execution - managed a team of banquet staffDeveloped contracts, proposals and event orders for clientsKept accurate and thorough records of all clientsWorked with IBS/EZ Links POS System to input informationCompleted administrative tasks daily

Shift Supervised during dinner service - manager on the floor Performed opening duties to prepare restaurant for dinner service Provided exceptional customer service to guests Handled cash and credit card transactions Closed out cash register at end of night Oversaw restaurant to ensure satisfaction Worked with Toast POS System Demonstrated successful interpersonal, leadership, and communication skills Performed closing duties at the end of shift

Responsible for securing new business and repeat customers for use of banquet roomsDeveloped contracts and proposals for clientsResponded to all calls and emails in a timely mannerUtliized catering software to input event informationConducted tours of the facilityMaintained trusting relationships with new and existing clientsOrganized menu tastings and helped clients build menusFacilitated the planning and execution of events

Provided the highest quality of service to clients at all timesResponded to all calls, emails and leads in a quick and timely mannerScheduled meetings with clients to give tours of venue, main point of contact for the venueGenerated all sales for the venue by booking events with new clients and repeat clientsSold in-house venue and off-premise locations/venues Demonstrated prospecting, selling and negotiating skills to book eventsOn average 56% booking rate – from initial contact, to tours, to contractsMet and exceeded budgeted revenue goals - Increase sales by 58% in first two yearsCreated contracts and proposals for clients and eventsPut together customized menus based on client’s needs Point of contact person for clients, worked with clients from initial booking until event is executedMaintained neatly organized files with all required and appropriate informationInput all information in RESERVE catering system, experience in Microsoft Office, Word, ExcelCommunicated readily with Event Supervisors who oversaw day of events Worked closely with Kitchen and Operations DepartmentFollowed up with clients after events to ensure customer satisfactionPerformed other duties as assigned to meet business needsExcellent time management, self-management, and self-motivationAble to undertake and complete multiple tasks

Managed and supervise 84 food service workers within the 20 Clifton Schools in the districtReviewed and input financial requirements weeklyPrepared lunch menus monthly Placed food orders daily from vendorsMaintained proper inventory counts weekly for all schools with storage areas and kitchens Mastered computer programs that Aramark utilizesOversaw that all POS systems used in the district work properly and that employees are inputting data correctlyOrganized special summer program for the schools in the districtCreated purchasing budgets for employees to followReviewed safety standards and implement them throughout the schoolsDirected and accounted for after school snack programMaintained staffing and scheduling Trained staff Communicated effectively to employees, GM, and principals