Betsy Daniel Email & Phone Number

Lake Forest, Il, Us

Lake Forest, Illinois, United States

- Crafted eye-catching promotional flyers and posters, sharing them on our social media platform to effectively reach and engage our target audience.- Worked closely with club members to craft culturally resonant and visually captivating content to nurture a strong sense of community and inclusiveness.- Produced and edited engaging Instagram Reels, resulting in a significant boost in viewership and an increase in followers.

Deerfield, Illinois, United States

- Assisted customers with delayed or damaged medical equipment on airline flights, including wheelchairs, rollators, and knee walkers.- Managed over 220 claims, ensuring prompt and effective resolution for customers.- Assumed responsibility for daily claim management, following a structured process.- Negotiated with the company's network of technicians to secure timely loaner equipment deliveries for priority claims.- Prepared cost sheets, double-checked all expenses, and forwarded them to accountants for validation before closing the claim.- Demonstrated effective conflict resolution skills, handling emotionally charged situations with customers who heavily rely on their medical equipment.- Assisted in intake calls from airlines, meticulously recording claim information and efficiently assigning claims to the appropriate airline and equipment category within the system.- Facilitated call transfers to claim specialists as needed, contributing to the seamless flow of incoming calls.

Lake Forest, Illinois, United States

- Ensured the cleanliness and organization of the weight room.- Provided assistance and information to the students, addressing their inquiries and needs.

Park Ridge, Illinois, United States

- Contributed to the anti-violence movement against women in the Asian American community. - Helped develop a children’s book about gender violence, racism, and consent and distributed them to elementary schools.

Vernon Hills, Illinois, United States

- Handled cash, credit, or check transactions with customers.- Scanned goods and collected payments and bag items carefully.- Resolved customer complaints, guided them, and provided relevant information.