Betsy Eppinger Email & Phone Number

Los Angeles, Ca, Us

Los Angeles County, California, United States

West Hollywood, California, United States

West Hollywood, Ca

• Manage, maintain, and close inbound sales leads in a high-volume capacity for both domestic and global markets• Handle support and customer inquiries through live chats and phone calls• Create a personal and memorable one-on-one e-commerce experience reflecting the luxury brand and product quality• Promote mission-focused mindset for sustainable and ethical jewelry

Greater Los Angeles Area

• Skillfully guided Trunk Club customers to the service that is best suited for them via chat• Part of the first group of Welcome Specialists to work at Trunk Club• Assisted in improving the techniques utilized by Welcome Specialists• Supported other Welcome Specialists in improving their conversations• Mentored new Trunk Club employees, including two who are now top performers• Consistently achieved above-average taker and transfer rates• Achieved a personal best transfer rate of 42% of new leads• Received national recognition from Chicago for customer service and conversations• Shadowed by Kelly Corcoran, Head of the National Team, and advised Ms. Corcoranon methods by which tasks can be streamlined• Attended product knowledge meetings of both luxury and contemporary brands

Greater Los Angeles Area

• Prepared store for opening and closing procedures• Maintained merchandise in accordance with the company’s visual presentation standards• Assisted with store's visual merchandising • Provided sales support to the team to ensure a seamless and elevated shopping experience• Sales knowledge of luxury product items

-Maintained a book of clients -Merchandised window displays and layouts -Created posts and uploaded to Instagram -Processed clothing invoices -Hosted private events -Pulled clothing and styled Chicago bloggers -Packaged shipment to customers -Assisted and worked Pop -Up shops-Performed opening and closing tasks-Key holder

Chicago, Illinois

- Provided excellent customer service-Created a loyal customer basis-Guided potential and existing customer to fulfill purchase needs-Register and new hire training -Processed returns and exchanges-Designed and executed window displays and Instagram posts-Achieved sales aimed at fulfilling targeted goal-Trained new employees on sales and operations-Performed opening and closing tasks-Key holder

Chicago, Illinois

Practicum Course at Columbia College Chicago

Bachelor Of Arts - Ba, Fashion Business

Study Away, Costume Design

A five week intensive costume design program taught by three professional costume designers: Debra Mcguire, Julie Weiss, and Hope Hanafin..

High School Diploma