Florida Department of Transportation Identity Access Management & Governance (IAMG) Project - SailPoint

Department of Education, Office of Early LearningVPK Programs - Strategic Development / Enhancement

Florida Department of Transportation (FDOT) Data Infrastructure Migration & Modernization (DIMM)Identity Access Management & Governance (IAMG) Project - SailPoint

Statewide Travel Management System for the Florida Department of Management Services• Led meetings with Integration Team to guide agencies in change management considerations to include communication strategies, agency policy considerations/review, Active Directory configuration• Coordinate with stakeholders on best practices to ensure successful system roll out• Communicate with stakeholders about their business needs to configure changes within Salesforce• Gather system requirements and enhancements from stakeholders• Develop on-site and online training resources – user manual, training curriculum (on-site and online), system documentation• Train state employees on Statewide Travel Management System • Perform manual test cases and work with vendor to integrate into the SDLC process to ensure quality assurance is optimized• Execute Powershell scripts to decode and create provisioning codes for integration with stakeholder Active Directory• Assist with program management functions to include reporting, presentation development, analysis, and status updates• Create HTML Report Templates using report builder to include related lists and render features within SDocs

• Marketing Project Management – created marketing and communications plans; managed workflow between departments; managed concept development and production using project management software; provided oversight of strategies and tactical execution; coordinated distribution of marketing and communications pieces; collaborated with various stakeholders to ensure projects were on target; developed new concepts with fresh perspectives to institute communications• Copywriting and Content Creation – print (brochures, postcards, banners, pop-up signs, flyers)/Digital (website content, banner ads, email content, social media content)• Promotional Campaign Development• Social Media Management – ongoing support of FICPA social media accounts (Facebook, Twitter/TweetDeck, LinkedIn, Instagram, and Google+); content strategy and social media campaigns, social media analytics and optimization, Facebook ads and promoted stories• Email Marketing – copywriting, HTML layout with Dreamweaver, sent emails to targeted lists through campaign-based software, email analytics and campaign tracking, project coordination and management• Nonprofit Promotions and Outreach for the FICPA Educational Foundation

• Managed classroom and online curriculum development to address current national trends and initiatives• Authored white papers, bulletins, scheduled reports, and content for the Web site• Communicated with law enforcement executives, nationally-recognized subject-matter experts, and event attendees• Developed marketing plan for a variety of products to include e-mail outreach, social media content development, and Web-based resources• Calculated statistics from survey and research data for various white papers, publications, and reports• Led video production team to include post-production editing• Managed grant objectives to ensure projects are on target and within budget• Evaluated business requirements and identified need to develop registration system to streamline internal processes to expedite registration for training and collect data for reporting to grant provider• Developed registration system (liaison with Information Technology team) to include UX, quality assurance, integration with existing Events Management System, testing, training, and documentation

• Led team that created a Web-based reporting system to improve partner communication and reporting to include development, testing, implementation, and ongoing maintenance• Coordinated training events to include scheduling training with host, preparing agendas, coordinating subject-matter experts for event, preparing training and logistical materials and equipment, and corresponding with attendees• Redesigned and launched Web sites in support of the VALOR Officer Safety Initiative to include development of content management system• Led the development of online distance learning courses; development with subject-matter experts and multimedia teams• Created Web-based and print State and Territory Fact Sheets – managed, calculated, and analyzed data from multiple data sources to provide an overview of state grant funding, local population information, and crime statistics

• Developed agendas, processed registrations for national training program• Assisted in development of after-action reports on officer line-of-duty-deaths• Evaluated existing business requirements for internal Events Management System to determine and developed innovative solutions• Developed and implemented test cases

Responsible for generating and ensuring quality control of gang-related documents, including publications; preparing correspondence and publications; and general administrative matters.