Research learners' preferences, interest in new programs, and satisfactionAnalyze marketing campaignsMaintain relationships with vendorsProvide Qualtrics support to colleagues

Managed the research process for quantitative and qualitative studies. Maintained client relationships.Worked to keep projects on time and on budget while maintaining quality.Trained new employees and was actively involved in their growth and development.Collaborated with more senior employees about the design of research as laid out in RFPs. Managed direct reports (~3), was responsible for performance reviews (~6), and balancing workload across the project management department (~10).

Continued all responsibilities of a Research Associate.Began actively managing client relationships.Took a bigger role in interpreting study results into actionable items for the client.

Focused on learning the market research industry and skills needed to implement projects.Populated reports, reviewed questionnaires, tested electronic surveys to assure data collection quality, monitored fielding.