Daily bank deposits, reconciliation of reports, manual input and posting vehicle deals using AS400. Responsible for packaging and sending contracts on a daily basis. Calculating commissions for sales associates. Responsible for sending checks to payoff vehicles, communicating with financial institutions for lien releases. Communicating with DMV for titles. Service cashier and front receptionist as needed.

Responsible for entering direct deposit information, confirmation of address changes, kept tract of PTO accruals for missed time and researched discrepanciesVerified information coming through from Human Resources and appropriate tax forms neededAudited and reconciliation of bi-weekly payrollCalculations for manual checks for associates

Corrected Associates hours from an incorrect project and task and keyed information to the correct project and task for billing purposes, as well as data entry dutiesEmailed Project Managers and Project Accountants to resolve problems in a timely manner

Researched VA, FHA, Private, and Portfolio loans in Lenden Portal to see what appropriate actions were needed to pass to a negotiator to review for retention options.Customer service with borrowers to update appropriate financial information neededResearched in PLX for appropriate documentation neededAssisted with trainingPulled credit reports from Equifax to update borrower’s debts in Lenden Portal

Researched and attempted resolution of drug sample discrepancies by reconciling inventory variancesDetailed research in verifying shipments, returns, or missing documentationTroubleshoot errors in Sample Guardian systemAssisted Supervisor with special project and customer service

Verification of sample disbursement cards and data entryPhysician verification letter for audit purposes

Updated DEA certificates, data entry, and confirmation of shipments for patientsCustomer Service - very high call volume

Led a team of 4 co-workers in resolving payroll issues and functions on a daily basisPerformed back up duties for Payroll Coordinators in their absence and other co-workers as neededData entry with 97% + accuracyResolved problems in a timely manner for 58 field offices to ensure associates were paid on timePrinted, inserted, and mailed 10,000 to 15,000 checks on a weekly basisGathered totals for weekly Kronos report to monitor staff check count and efficienciesAuthor of operation manuals for my team in my absenceExporting MoneyGram reports into excel on a daily basisAssists region with trainingTravel as required, to other Support Centers and Corporate Headquarters for training

Performed general office duties and kept track of any damages on equipmentExporting payroll through an automated clock systemPerformed customer service on a daily basis with the clientsPrepared rental agreements for equipment

Payroll processing for 25 to 30 field officesEnsured associates were paid in a timely mannerProcessed billing adjustments as neededEntered direct deposit information and involuntary wage attachments